PetlibroReviews of petlibro.com

Response from PetlibroSep 3, 2026

Hi Kristina, We are so happy to hear about your positive experience with our support team. Providing seamless assistance and ensuring our customers feel well-supported is always our goal. We will be sure to pass your kind words along to Randy and the rest of the team. If we can be of further assistance, please feel free to let us know, we spare no effort to serve you.

Response from PetlibroSep 3, 2026

Hi Patty, Thank you for your message. I understand your concern about the glitch you experienced with your feeder. We are so glad the steps provided helped you resolve the issue quickly and easily. Thank you for your kind words and for the five-star rating. We really appreciate your patience and if you have any further questions, please don’t hesitate to contact us.

Response from PetlibroSep 2, 2026

Hallo P, Vielen Dank für Ihre Nachricht. Ich verstehe Ihr Anliegen bezüglich Ihres wunderbaren Feedbacks zu unserem Futterautomaten. Es ist fantastisch zu hören, dass Ihre Katze das Gerät so gut angenommen hat und es Ihnen den Alltag erleichtert. Ihr Lob bedeutet uns sehr viel. Wenn wir Ihnen weiter behilflich sein können, lassen Sie es uns bitte wissen. Wir setzen alles daran, Ihnen zu helfen.

Response from PetlibroSep 1, 2026

Bonjour Elyes, C’est un véritable plaisir de recevoir un retour aussi chaleureux concernant notre produit. Nous sommes enchantés d’apprendre que votre compagnon s’est si bien adapté et que notre solution répond pleinement à vos attentes quotidiennes. Votre satisfaction est notre plus belle récompense. Si nous pouvons vous être utiles, n’hésitez pas à nous le faire savoir, nous ne ménageons aucun effort pour vous servir.

Response from PetlibroAug 31, 2026

Hi Karen, Thank you for your message. I understand your concern about providing the best hydration for your pets. We are so happy to hear that your pups are loving their new fountain and that the app features are helpful for you. It is wonderful to know they enjoy the moving water so much. We really appreciate your recommendation of the Dockstream 2 for other pet parents.

Response from PetlibroAug 30, 2026

Hi Tarteel, Thank you for your message. We are absolutely delighted to read your kind words. It is wonderful to know that you are happy with our products and the service we provide. Your 10/10 recommendation means a lot to our team. We truly appreciate your support and are glad to have you as part of the Petlibro family. If we can be of further assistance, please feel free to let us know, we spare no effort to serve you.

Response from PetlibroAug 28, 2026

Hi there Thank you for your message. I understand your concern about the previous frustration with our online ticket system. We are truly grateful for your five-star review. It is wonderful to hear that our phone service provided the quick response and action you were looking for. We are so glad that we could improve your experience today. We really appreciate your patience and if you have any further questions, please don’t hesitate to contact us.