PetlibroReviews of petlibro.com

Jeremy was very helpful when I reached out to change my shipping address. Took time to explain everything and was so kind.

Lala provided great customer service and fully resolved my issue. I and happy with the attention and care so much so that I have purchased more Petlibro products !

Petlibro's customer support team is really excellent. My Scout camera stopped working after a firmware update. They were able to figure out the problem, and walked me through applying the fix. I appreciate how well they communicated through the process, and I am very happy with Scout camera.

Service client très sympa et efficace bravo

Jenny truly "listened" to my unique difficulty and request. To her, it made sense. Jenny's genuine care for animals shines through. This quality is important when dealing with clients focused on pet care. She can quickly grasp the client concern and respond thoughtfully, as she did with me. I felt heard and understood.

Fantastic customer service. They clearly valued my input and were concerned about finding an agreeable solution. It took some time to troubleshoot the issue and my tricky mailing situation, but they stuck with it and secured a customer for life! Truly appreciate their help and will be using their products for years to come.

I had an issue with a piece of a fountain that was damaged, and with a few emails we were able to find a solution, for the piece to be sent to me although I don't live in a country where petlibro normally delivers. I really appreciated the help and service for this matter, many thanks to Lala!

Yolanda was very professional and kind in helping me replace my RFID water fountain i was having issues with. I really appreciate all her help!