PetlibroReviews of petlibro.com

Response from PetlibroSep 20, 2026

Chère Isabelle, Un grand merci pour votre retour et pour cette belle note de 5 étoiles ! Nous sommes ravis de savoir que le tapis vous plaît, qu’il convient bien aux gamelles de vos petits compagnons et qu’il est facile à nettoyer. Merci encore pour votre confiance et votre soutien. Nous vous souhaitons, à vous et à vos loulous, beaucoup de beaux moments au quotidien. 🐾 Bien cordialement, Petlibro Customer Support

Response from PetlibroSep 16, 2026

Hi there, Thank you so much for sharing your experience. We are thrilled to hear that Alexandra was able to assist you so effectively with your Polar Wet Feeder. We take great pride in our customer service and our commitment to standing behind our products. It is wonderful to know that the warranty replacement process was smooth and stress-free for you. Your kind words and recommendation are greatly appreciated. We really appreciate your patience and if you have any further questions, please don’t hesitate to contact us.

Response from PetlibroSep 16, 2026

Hi Eve, Thank you for your message. We are incredibly grateful for your kind review and for sharing your experience with Zoey. It is wonderful to know that our team met your expectations and that you found our communication prompt. We are delighted that you had such a pleasant experience with us. Your support and recommendation to fellow cat parents mean a lot to the entire Petlibro team. If we can be of further assistance, please feel free to let us know, we spare no effort to serve you.

Response from PetlibroSep 15, 2026

Hi Megan, Thank you for your message. I understand your concern about the initial delay you experienced with your replacement feeder shipment. We are so pleased to hear that our team was able to provide you with such a positive and personal support experience. It is our priority to ensure that every customer feels heard and valued throughout the process. We are delighted to know that you are satisfied with the resolution and your Petlibro products. We really appreciate your patience and if you have any further questions, please don’t hesitate to contact us.

Response from PetlibroSep 15, 2026

Bonjour Joël, Merci de nous avoir fait part de votre avis positif. Nous sommes ravis que votre expérience avec la fontaine Dockstream 2 et le distributeur de croquettes se passe bien. Il est très important pour nous que notre service support soit à la hauteur de vos attentes. Votre confiance et votre recommandation nous font grand plaisir. Nous apprécions vraiment votre patience et si vous avez d’autres questions, n’hésitez pas à nous contacter.

Response from PetlibroSep 15, 2026

Hi Kerry, Thank you for your message. I understand your concern about the recent system outage. It is wonderful to know that our efforts to keep everyone informed were helpful to you. We truly value your feedback and your support. We really appreciate your patience and if you have any further questions, please don’t hesitate to contact us.

Response from PetlibroSep 12, 2026

Hi Elle, Thank you so much for sharing your wonderful experience with us. We are delighted to hear that our products and customer service have met your expectations. It is great to know that the cordless water fountain is working well for your kitten. We are happy that our technology could provide a safe and effective solution for your home. Your feedback motivates our team to continue providing high quality products for pet owners. We really appreciate your patience and if you have any further questions, please don’t hesitate to contact us.

Response from PetlibroSep 12, 2026

Hi Debra, Thank you for your message. We are incredibly grateful for your kind words regarding our team’s support. It is wonderful to hear that Kristine was able to help you resolve your issue efficiently. We take great pride in offering products and service you can depend on. If we can be of further assistance, please feel free to let us know, we spare no effort to serve you.