PetlibroReviews of petlibro.com

We purchased the Polar wet food feeder and the Granary smart camera feeder to be able to feed our cat while on a trip. We have been using both systems for about 3 weeks without any issues whatsoever. Our cat had no aversions to both systems and we love that we can see her at mealtime when we are away. Initially there was an error (on my part) with ordering the the company was prompt to help resolve the issue.

We have the Polar wet food feeder for our cat. She immediately took to it and was happy to eat from the feeder at mealtimes from day one. I love that we can get updates while we are at work on when our cat came to feed and for how long. Set up of the pet feeder was very straightforward and the app is intuitive and fun to use. We also like the Care section and the helpful cat-related to-do list. Highly recommended.

Suite à la panne de la pompe de ma fontaine à eau, ils ont été très réactifs Remplacement en quelques jours avec un service client très pro qui a parfaitement répondu à mes attentes Bravo

We have two Petlibro RFID Smart Feeders and truly love them. We bought them when one of our cats was diagnosed with kidney disease and needed a renal diet, while our other cat is on a separate diet for weight management. The RFID collar tags ensure each feeder only opens for the correct cat, which has been a game-changer. The quality is outstanding, and setup was incredibly easy. My husband and I travel and work a lot, so we rely on these feeders every day. They give us real peace of mind knowing each cat is getting the right food. The app is also a huge plus! We can control the feeders and monitor their food intake right from our phones, even when we’re not home. Customer service has been amazing as well, especially their communication. I would absolutely recommend this product to any pet lover.

The staff at PetLibro help were VERY quick in their responses. And even though I managed to figure out how to get his feeder back online, the staff were very quick to be helpful if I needed it.

My issues were resolved quickly and to my satisfaction. With little complications, my device was replaced due to a malfunction.

Excellent company, kind and caring towards customers and pets. They were really great when a stressfull pet situation occured, can't say I've seen any other companies be as good. Top marks!

I had a small issue with a product that I had purchased (it was my own fault). I reached out to customer support who replied almost immediately and within 24hrs I already had a new part shipped out to me. Amazing customer service!