PetlibroSince 2019, Petlibro has designed products for the intertwined lives of pets and their people. From smart feeders with health insights to ultra-filtered automatic fountains and AI-powered cameras, our award-winning products are engineered to magnify the bond between your pet and you.
Petlibro (petlibro.com) has 1,033 customer reviews on Five Star Index, with an average rating of 3.4 out of 5.
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Appliances & Electronics · Reseda, California
Excellent
Appliances & Electronics · City of Industry, California
Excellent
Appliances & Electronics · Los Angeles, California
Excellent
Appliances & Electronics · CARLSBAD, California
Excellent
Showing 557 reviews with 5 stars · Clear filters
Celestine
They walked me through all the steps to troubleshoot and fix the device ourselves. When they didn't work, without any other questions I received a notification that a new device was on the way. This experience made me feel heard and they actually want to help you. They gave me a great fix, the new device lid works great and I love the minor upgrades they have made to the device.
Daisy Vargas M.
Everything was amazing. They were so helpful with everything. Responding quickly and doing their best to help with everything.
Alyssa
Quick reply and helped solve my issue in a timely manner
Stadlbauer M.
Die Produkte von Petlibro sind super ich hab 2 Trockenfutterautomaten und 2 Trinkbrunnen ich bin sehr zufrieden
Stefania B.
Alexa was really helpful with my issue in every step and resolving it.
Kevin E.
They have cleared up my misunderstanding on how my order was shipped.
Marco M.
Finally, thanks to these products, I’ve solved the problem of taking care of my cats even when I’m away from home for several days. The devices are fantastic, and the apps for managing feeding are perfect—intuitive, easy to use, and truly reliable. I purchased both the wet food feeder and the dry food feeder, and now I couldn’t do without them. Petlibro’s customer service is also exceptional: the staff are extremely kind and very quick to respond. Highly recommended! Finalmente, grazie a questi prodotti, ho risolto il problema di prendermi cura dei miei gatti anche quando sono fuori casa per più giorni. I dispositivi sono fantastici e le app per gestire i pasti sono perfette: intuitive, semplici da usare e davvero affidabili. Ho acquistato sia il distributore di cibo umido che quello di cibo secco e ormai non potrei più farne a meno. Anche il servizio clienti Petlibro è eccezionale: personale gentilissimo e rapidissimo nelle risposte. Consigliatissimi!
Jeannette Z.
There was a problem with the delivery service, they were rude and actually threw my package onto my porch. They had no idea what was in the package and it could have been damaged, fortunately it wasn’t but that company is not customer friendly. I contacted Petlibro and Vincy responded to me very quickly, making sure the product was not damaged and reassured me that he would take care of letting the delivery company know about their service. We love our Petlibro products and their customer service is excellent, prompt response and reassurance that we would always be taken care of.