PetlibroReviews of petlibro.com

Response from PetlibroJun 25, 2026

Hi Beryl, Thank you for your message. I understand your concern about the malfunctioning part. We are delighted to hear that our support team provided a swift resolution and that you had a positive experience with the warranty process. It is wonderful to know that you are satisfied with the efficiency of our service. If we can be of further assistance, please feel free to let us know, we spare no effort to serve you.

Response from PetlibroJun 25, 2026

Hi there, Thank you so much for your kind words and for being such a loyal member of the Petlibro family. We are absolutely delighted to hear that your cats have grown up using our feeders, fountains, and cameras, and that the Luma litter box has been such a great addition to your home. It is also wonderful to know that Jestoni and our team could assist you effectively. Your support and recommendation mean a lot to us! 😊🙏 If we can be of further assistance, please feel free to let us know, we spare no effort to serve you.

Response from PetlibroJun 24, 2026

Hallo, Vielen Dank, dass Sie sich umgehend bei uns gemeldet haben. Wir freuen uns sehr über Ihre positive Bewertung und das wunderbare Feedback zu unserem Brunnen. Es ist toll zu hören, dass Ihre drei Kater und drei Katzen den Trinkbrunnen so gerne nutzen. Dass unser Kundensupport Ihnen bei dem Problem mit der Adresse helfen konnte, freut uns ebenfalls sehr. Wir bedanken uns herzlich für Ihr Vertrauen in Petlibro und hoffen, dass auch der dritte Brunnen bald bei Ihrer Rasselbande für Freude sorgt. Wenn wir Ihnen weiter behilflich sein können, lassen Sie es uns bitte wissen, wir scheuen keine Mühen, um Ihnen zu dienen.

Response from PetlibroJun 23, 2026

Hi Meghan, Thank you so much for sharing such a heartwarming review about Oliver. We are thrilled to hear that the Luma, RFID smart feeder, and Dockstream 2 are helping you monitor his health and providing you with peace of mind. It is wonderful to know that Oliver is settling into his new home so well after his health challenges. We truly appreciate your recommendation, especially coming from someone in the veterinary field. It is also great to hear that Christian was able to provide you with excellent support. We are honored to be part of Oliver’s journey to health and happiness. If we can be of further assistance, please feel free to let us know, we spare no effort to serve you.

Response from PetlibroJun 23, 2026

Hi Griselle, Thank you for your message. It is wonderful to know that you are satisfied with the efficiency and quality of the support you received. We always strive to provide the best service possible, and your kind words mean a lot to us. If we can be of further assistance, please feel free to let us know, we spare no effort to serve you.

Response from PetlibroJun 23, 2026

Hi there, Thank you for your message. I understand your concern about the mechanical issue described in your review. We are so pleased to hear that our team was able to provide a swift resolution and that you are enjoying the benefits of your automatic feeder. It is truly heartening to know that our products are helping to make your daily life easier and providing you with the reliability you need. We understand how important consistency is, and we are glad we could help support that. We truly appreciate your kind words and your recommendation. It encourages us to continue providing the best possible service to our customers and their pets. Thank you for being such a valued part of our community. If we can be of further assistance, please feel free to let us know, we spare no effort to serve you.

Response from PetlibroJun 22, 2026

Hi Imran, Thank you for the high rating. We are delighted that you are happy with our products and service. If we can be of further assistance, please feel free to let us know, we spare no effort to serve you.

Response from PetlibroJun 19, 2026

Hi there, Thank you for your five-star review. We are so glad to hear that everything is working perfectly for you. If we can be of further assistance, please feel free to let us know, we spare no effort to serve you.