sam
There website used to be fairly easy to…
There website used to be fairly easy to use to search for a pet. Not it is one of the worst web sites I've ever been on. Useless.
Petfinder is a for-profit internet company that operates the largest online pet adoption website serving all of North America.
Petfinder (petfinder.com) has 124 customer reviews on Five Star Index, with an average rating of 1.4 out of 5.
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sam
There website used to be fairly easy to use to search for a pet. Not it is one of the worst web sites I've ever been on. Useless.
Jamie Mulvanny C.
I’ve called , filled out an application, emailed many times without any call email or text back! I thought they wanted to rehome these poor dogs I don’t get it!!! Frustrating
Gabby Y.
Petfinder, and other "rescue" sites ask for ridiculous information to adopt a dog, do they think people willing to mistreat a pet would pay $450. They called my vet, of 28 years, and commented how my dog is not up on his vaccines. He is, he does not get unnecessary "boosters" every year. The last straw was asking if I was divorced or single and could I prove that I owned my home. I have found a puppy, probably not from a great source, who needs a home also, probably the same place they get theirs before they clean them up and charge $450. In the end these "rescues" are making the perfect the enemy of the good and the animals still suffer.
DeeMee
I was/am very interested in adopting an older bird. Petfinder put time restraints on when they can evaluate and how many applications they process a month which I think is the first 3-5 applications. There was a November 2023 to January 15 2024 wait before they would even look at your initial application. It is 1-27-24 and I still did not receive a response from them. I am looking to adopt an older bird, which clearly shows I am not a breeder, or trying to resell a bird, but a person who just wants to give a bird a good home. I do not believe this is fair to people who surrender their birds to them, only to have them hoarded and not be given a forever home.
Denita T.
You cannot get alive operator on the phone. They never respond to their emails. They give a very hard time to the non profits, so they can sign up and list their pets. They do not check out the people who register for accounts. Someone contacted us through them that had a fake name. So my idea is they should do better. Checking for the people who are registering to get pets. I am a nonprofit and I have not had anything good to say about this company since i've been dealing with them . Would I recommend them definitely not. The customer service not none. So I feel like Writing a review is the only way to make my issues heard. But I think they can do better. No I don't I think across-the-board this company. It might have been meant for something great, but their service is horrible. They don't help the people who were registered. They don't check out the people who are registering to get pets. Make sure they're real people..
Patra F.
Petfinder is a waste of time. No responses from shelters after taking the time to apply to each one individually. Plus, the shelters don't keep their information updated on a regular basis. You find an ideal pet only to find that they've already been adopted. Unfortunately, I will be shelling out cash to a breeder who is available to answer my questions and can confirm that the cat or kitten is still available. I can also choose a cat that is less likely to be purchased because it is retired or unsuitable to breed.
Alyce M.
Both my wonderful dogs (past and present) found me and I them on Petfinder. People complaining may not understand how the site works. It puts you in touch with rescues and how those rescues operate is up to the rescue. Petfinder is not evaluating you as a pet parent, the rescues are. I am grateful for Petfinder and have many friends who’ve also found their wonderful animal companions there!
C C.
Offenbar bin ich hier, wohl offensichtlich aus guten Gründen, nicht die einzige Person, die über diese Organisation leider keine gute Bewertung abgben kann. Vorsicht !