Peterson FirelogsReviews of petersonfirelogs.com

We love our log sets, but BUYER BEWARE, the warranty will not be honored, if anything is wrong with your logs out of the box, you are left holding the bag. It happened to us, we were left to make repairs and find out what was wrong at our own expense. So, yes when they work we love them, but don't expect anything after you lay down your cold hard cash.

The gas logs look real and perform fine, it’s the remote that is a disaster! The one that came with the set didn’t work so the plumber who installed the logs had to ask for a replacement. The replacement was a different model than the original so The connection had to be modified to work. It worked for 2 whole months, imagine that! First, it wouldn’t turn on then it wouldn’t turn off. The plumber had to change to manual operation. If I had wanted that I would have ordered a cheaper model. Now I have to order a 2nd replacement and pay a plumber again to make it work!!

Good replacement for a 30 yo unit with a bad pilot. Control knob could be more sturdy.