Pet Creations ArtReviews of petcreationsart.com

I sent a photo of my goldendoodle on 5 December. The first draft of the drawing didn’t look like my dog as the coat was wrong. I swapped e mails with the website and sent another two photos. The draft was updated but didn’t look very different to the first one as the coat still wasn’t curly. I have since asked for a refund and am waiting for confirmation that I will receive a full refund. I keep receiving e mails offering further discounts but I simply want my money back. I am very disappointed with my experience.

I’m so upset with this company, it’s so misleading , I paid for what I thought was a canvas print of my daughter in laws dog that recently passed away, I was asked on paying did I want a free digital copy, I’ve been waiting for it to be delivered to be told today I have paid 43.00 for a digital copy and will need to pay a further 47.00 g FB or a canvas. This is not stated anywhere and I’m really disappointed I’ve literally paid 43.00 for a cheap copy I could have done myself. This company is a complete scam . If anyone is waiting for their order I suggest you check you to have not just received a digital copy. I’m disgusted how people can scam people out of money . Sophie if your reading this no I’m not happy I want a full refund or I will be taking you to a small claims court PLEASE DONT ORDER FROM THIS COMPANY

I still haven't received what I paid for

I ordered an 8x10 canvas portrait of my pup. After making the changes needed, I finalized my order. Two weeks later I still hadn’t received anything, so I sent a msg. They told me that I paid $50+ for the digital print only. Yet, when I was placing my order I was given the option to pay an additional $10 for a digital download if I wanted it along with my order. And then there’s their “return policy”. The say they will do whatever it takes to make the customer happy. They offered me a store credit, minus the $27 for artist payment. If I had cancelled my order I would understand taking that route. But I didn’t. I made an order, confirmed changes, and followed up on my order. Obviously I wanted it. You will get nothing but the run around and a headache. Save your money! There are many other places that can do the same thing. Find one you can trust. Updating 8/10/23 In response to the message received from Pet Creation; Sophia, we have exchanged numerous emails already. There is no further need.

Not great. It took a while to get the first preview. I was surprised how it looked considering how much I’d paid for the piece. I understood there was no refund so I just went with it. The first preview was not very comparable with my picture so I asked for it to be edited and I was sent the same preview as the first one. I emailed and it took a while to get the second, updated preview. I really wanted it in time for the anniversary of my ornater and me and was disappointed when receiving the previews but I didn’t think there was much that could be done otherwise. I do now regret not having asked for it to be more edited or I wish I complained burble really didn’t think I would get a refund. It definitely doesn’t seem hand painted/drawn so I’d never ever buy something like this again for the amount I paid. I still would be er tell my partner how much I paid cos I feel so silly. So rather than feel silly, maybe look elsewhere first and for less money.

If I could, I would give a zero. I was excited to get a portrait for my mom with her, our dog and my recently deceased father. The reviews were great and thought it was worth it. I sent a photo to them and what they sent back was not at all what is advertised. It was clearly put through a photoshop editor. Nothing flowed and my parents looked horrendous. I reached out and asked for another try. The second was just as bad as the first. I got to the point I asked for a refund because they clearly couldn’t follow through with what they advertised. They offered me a fraction of the price as a refund. Even though they clearly couldn’t hold up their end. I pushed the subject and they just kept telling me they could retry or I can get a very low refund. So, essentially, it was a $175 donation to a shady business.

I never give bad reviews, but I would give a ZERO if I could. NEVER DID RECEIVE PICTURE OF THE DOG I SENT IN. I ordered in November for Christmas. Sent a digital picture of an aged Pomeranian. Got back a digital picture of a German Shepherd 2 weeks AFTER Christmas! After three weeks of complaints, finally was asked to send a picture of a basic Pomeranian online??? Three weeks later sent a kids cartoon drawing that ANYONE could print online. NOTHING CLOSE TO ORIGINAL PICTURE I SENT OF ACTUAL DOG!! Then tried to UPSELL me with discount on doing another animal after weeks of complaints. The recipient of late “gift” was SO disappointed, as was I embarrassed to give it. Unbelievable in every way.

I would give a ZERO if possible- my daughter ordered two “surprise” Xmas gifts back in Nov- cancelled orders multiple times, sent emails, messages etc all with NO RESPONSE- after receiving NO products after holidays had come and gone- disputed charges with PayPal after they double charged her for the one order stating she had ordered it twice and then a third charge for the second order- all of a sudden POOF! ONE order shows up on our doorstep- my daughter gives the Xmas present over two months late- then a few days later two more show up - one the same exact as the first & the other in a damaged box. we sent the two back with proof of tracking (it’s now MONTHS after original order and these “hand paintings” are not even “hand paintings” it was a screen print in a canvas just an fyi- not impressed with it at all and def not they describe as a “hand painting” - wrote to them -we were offered a free coffee mug for my inconvenience! They have my daughters over $340.00 and we have NO PRODUCTS!! THIS COMPANY WILL TAKE YOUR MONEY AND RUN!! THEY'RE A FRAUD AND charge your account for products you don’t even order, they don’t answer emails or try to resolve any issue until you dispute and then you’ll be offered a free mug! I will continue to dispute with PAYPAL, my bank and leave my experience until this company refunds my daughter for the products she doesn’t even have!! BUYER BEWARE!!