petbelong.comReviews of petbelong.com

If this pet belong had a zero I would definitely give them a zero. I spent 59.97 shipped it back and never received a refund , this company is a fraud and I have reported ,!!!!! I ordered a small harness received a huge harness . Please Beware

POS. Buckles are for strapping three times the size of what they use doesn't hold. Total POS waste of money. Runaway

Wasn't recieving harness. Tried to contact them with no success. Ordered same harness from Amazon and got it two days later. Then it came weeks later. Sent it back . Still unable to contact them. They have my money and the harness. BBB won't do anything because we don't know their address. If they are overseas then nothing can be done. It's ashame they can't be taken off the internet.

This company is a SCAM. Buyer Beware. I tried to return a harness that was too large for my dog even after using their guide for measurements. They refused to accept returns and I should consider donating the harness. Then they said they will deduct $19.95 for shipping and handling if they approve the the return. I sent 4 emails asking for a return address and they have refused to provide that information. Their website is definitely misleading (30 day money back guarantee is a joke) and there is no phone number to make a personal contact. I just lost $50 on a worthless harness.

It is another Scam Chinese company. This is the new version of product dumping. They create a website on Shopify pretend they are Canadian and sell horrendous products that then ship from China. You can’t cancel you can’t do anything. bEWARE. More Chinese scams. We need to move all manufacturing back or at least to our continent. Enough of China.

Harness runs too big. Add is misleading regarding personalization. Customer service is poor.

Absolutely disgruntled with A) the process of shipping/delivery B) THE WORST customer service. When I say the worst, it’s because the do not listen to your needs. I waited 40 days for my harness, and in the meantime lost my dog. I begged for a refund, but they didn’t even reply, just kept sending me tracking numbers; and their whole jargon of “it takes 45 days” blah blah blah… I said I would return the product as soon as it comes, and keep the personalized patches… still “here’s your tracking number”. Funny story… we are going on 2 months, and I STILL haven’t received the product! What a joke! I emailed again with “we can send you a replacement”…. DUDE… what part of my dog died, and I don’t want your product anymore didn't you understand the first time? I just wanted a refund, and move on. WORST company ever… I could buy locally and probably get a better product. If you want to waste not only your time and money, this is the company for you. 0/10

Do not use this website unless you want it to take forever to get your products...if you get them at all (I have read). They claim it's because of COVID, but the real reason is they are a Chinese company. Chinese processing and shipping is notoriously horrible. They do not list estimated deliveries for a reason. They ship from a Chinese warehouse. I have ordered from China before and they are the worst in logistics and delivery. I've even read plenty of horror stories of people not receiving the product at all. The website looks like a legitimate USA owned company and you assume the products will come from a USA warehouse. This is not the case. I would not have ordered anything if I knew it came directly from China, knowing the Chinese are horrible at shipping and delivery. They use an ultra slow shipper, Yun Express. Do avoid this "company."