petbelong.comReviews of petbelong.com

Worst investment I ever made. Material were cheap. Don’t make the mistake I did. You can probably get a better harness off of Amazon.

Please Please Please do not order anything from these parasites use local companies that stock the Chinese junk I’ve been given three different tracking numbers a personal guarantee from some dude but when I asked for a complete refund crickets Google should block them.

My below, glowing review, was BEFORE I actually received what they sent. I was told they would replace the harness….or maybe I was under the impression, but either way…I received two new plastic clips, to replace the broken ones. That’s all well and good, except for the fact that they are double stitched in place, and require an upholsterer to remove and install, at the local cost of $135. How does that help? Answer: it doesn’t. Helpful advice….If you want to sell in America, here’s a hint: if your product breaks, replace it. If you find you’re replacing too many, for the same reason, update your design. Even more amazing: they make metal clips, that WONT break, and they don’t put those on the high impact areas of the harness; they use plastic, then when a dog’s size/mass/strength break those clips, they replace with the plasic, which already broke, even after I offered to pay for metal. Their response was to say that they would replace the harness, and ask for a glowing review. I put the review in, prior to receipt, which was an error, done in excitement at the time, of the prospect that I had fianally found a harness that works…ABSOLUTELY NOT!!! I’m a product engineer, and that’s how WE at my companies do things, and I guarantee we will be around longer than PetBelong….especially if I have anything to say about it. It’s a shame too, because all they had to do to make it right, was replace what they said they would. You went from a customer for life, so someone who will go out of their way to absolutely crap all over you FOREVER….nice job! Actually, you’ve prompted me to start a new company, to compete directly with your garbage, which I’m sure I will. Welcome Cerberus to the world; our three headed dog will make sure PetBelong finds no home here in America, where people are hard on things, and companies stand behind their products….look at Orvis, Duluth Trading, North Face, Arc Teryx, Amazon, etc…they know how things get done here. We ordered one of these harnesses about six months ago, for our two-year-old Anatolian shepherd, and he absolutely loves it! Didn’t have any problems, until we broke one of the side clips, which was likely due to the -30° temp at the time (please note: one of the clip tabs broke off, but the clip still functions, and harness still works!), however, PetBelong came through in a huge way! I sent an email, asking how I could get the clips replaced, and within a day, I received a reply, in which they offered to replace the entire harness, without charge! To be fair, our dog is HARD on things, to the extent that this is his third harness within a year of owning him (rescue from Denver Dumb Friends League 3/5/22), and this one BY FAR is the best I’ve found. I’ve also paid more for other harnesses in the past, that don’t hold up nearly as well as these do, and certainly don’t have such a good warranty, and/or customer support. Y’all have a lifelong customer in us, that’s for sure! By the way, their anti pull feature (center, chest mounted metal clip), works as well as a gentle leader, as it pertains to discouraging pulling, but without a loop around the dog’s nose (which Sam hates)….WORKS WONDERFULLY! Fit, quality, great price point, excellent customer service; you can’t go wrong with PetBelong! (My God, that was terrible, but none the less TRUE!)

STILL WAITING on an answer as to where my order is. placed it on feb 9th and still NOTHING. debating on waiting or reporting them and requesting a FULL refund. bummed out because my husky really needed a new harness

It's not my first rodeo ordering out of country and have had no issues and delivery was on time, however this one I blame myself, when placing the order there was not delivery estimate given. I will await the post of the Yun express and USPS post. I placed my order 2/8/2023, I should have received the order via FedEx 3 to 4 days later, it is now 2/15/2023, I am now assuming they charge a shipping fee to process via snail mail. I won't be a return customer with a slow prepaid delivery process. Unhappy and unimpressed customer

I ordered a vest and extras, totaling over $150.00 dollars have not received an invoice or receipt of my Money. Was I stupid.

Same as most other reviews. Shipping time is ridiculously long. Customer service is horrific. If I would have known this was not a US based company, I would have purchased domestic. STAY AWAY FROM THI COMPANY!!! How interesting, 10 minutes after writing the above review I received an email on one of my pending orders. How ironic that the information sent in the email isn't consistent with the tracking information.

This company is a scam, I ordered a few products never received them. Contacted support and once they take your $ they wash there hands of it completely. I found out they have scammed lots of folks out of the product. I am quite sure this company isn't real. Don't waste your $ just go to a local retailer for this type of stuff. There is no way to get your $ back!