petbelong.com is listed under Pet Stores.
petbelong.com (petbelong.com) has 201 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
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Noemi S.
All though the waiting time and shipping is mentioned on the site, it is ridiculous how long it takes. I wish I knew before, there was a better shop with very fast delivery. But I just found out after placing my order. And by the way…. I’m still waiting. It’s been a while. I mean come on guys… it’s 2025.anything you order even from China comes in 5 days. Very disappointed
Kimberley S.
I have actually not received the products I ordered. I ckntinue to receive emails once a week with a subject of ‘shipping uodates,’ but when i click the the link all the is displayed is the order date - no updates, no shipping information, and the an unrecognizable name for the shipping company purportedly delivering my items. If i had known the comoany was not in the US i would not have ordered. I also think that a lot of the positive posts are not real.
Rob H.
Customer service is a joke. Didn’t get what I ordered then they wouldn’t give me a return address. Then they stopped replying. Waited 2 months for shipping as well. They are based in Canada so I have reported them to consumer affairs. DO NOT DEAL with these MORONS! They will rip you off.
Samantha
Awful customer service. Asked about the sizing to see if it was off, and they offered to instruct me how to tighten the straps as if I’m dumb. Don’t waste your money. It’s pricy for them to not refund or exchange.
Brian B.
Bad fit, straps won't stay locked. had to buy new clips that actually work. Very poor Chinese product. Waste of money
Jon C.
Do not buy from this company!!! I made my purchase a month and a half ago and my items never shipped. They’re not US based and will provide tracking that will never show as actually shipped. I received two different tracking numbers while they gave me the run around. After asking for a refund for my purchase they tried hiding behind their 24 hour return policy. I ended up having to get my refund through Paypal. Do yourself a favor and order the same item from Amazon.
Rachel N.
Just horrible. Ordered over a week ago. Received a confirmation email with tracking information for usps. USPS confirmed that the tracking number provided by this company was not a real tracking number. Contacted customer service, but was not helpful.
Monica P.
I couldn’t give zero stars. The shipment was good, but the harness FAR WAY TOO BIGGER , even with the measurements. I asked to change the medium size to small and mentioned that my dog was only 22lbs they asked to pay the shipping to change the size what I agreed but i just got back and the small size look like for a large dog, I don’t know if this people have clue what they are doing, the harness does look nice but if you have small or medium dog stay way from Pet Belong because will not fit, was wasting money big time!!!
