Stephanie N.
Decent products
The shampoo and conditioners are really good. It’s the only one I found to work well with my yorkipoo’s hair. However, I found the cbd oil to not work on my dog. It seems to make my dog on high alert and more anxious. I have my dog the max level recommended. The lavender scent is too strong and doesn’t smell natural to me. I haven’t tried the other products. Customer service is good but the return policy could be better. Now I have to think twice before purchasing to make sure it’s not on sale or else I can’t return it.
Response from Petals and TailsJul 6, 2025
Hi Stephanie! we are sorry the oil did not work for your pup. About the return policy, yes its true that we do not offer returns on sale items but we try to make that as clear as possible on our FAQ and website. I'm glad we were able to keep you happy with store credit since you do love our grooming products and buy them often :)


