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Petal (petalcard.com) has 95 customer reviews on Five Star Index, with an average rating of 1.2 out of 5.
Also known as
petalcard.com
Website
petalcard.com
Category
Investments & Wealth
Location
West Sacramento, California
Listed on Five Star Index
2026
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Latest
Most recent review: October 2026.
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Trash company. Charging monthly, or hurting your credit by forcing you to cancel. F this company. Doesn't matter if you pay on-time every single month. They force the upgrade and you either pay, or you cancel and hurt your credit. Terrible company that deserves to fail.
SC
Scoot
Lost 1k to Fraud, Dispute DENIED + $8 per Month Fee
I got frauded out of almost 1k USD through a scam, and Petal denied my dispute forcing me to pay for it out of pocket.
On top of that, Petal is now implementing a monthly fee of $8 which equates to a $96 yearly fee. When I applied and was approved for this card over a year ago, it was marketed as a no fee card.
They shouldn't be forcing old customers to pay the fee, since we did not sign up for these fees. So it's either pay for the fees, or tank our credit by closing the account. Which is essentially holding us hostage paying these fees if we don't wanna tank our credit.
To be fair, Petal did give me a good credit limit for my current financial standing with the opportunity of a higher credit limit after getting 6 on-time payments (along with a few other requirements).
MR
M.R
DON’T GET THE PETAL 2 CARD.
DON’T GET THE PETAL 2 CARD.
The Petal 2 was my first credit card ever and I swore by it, even though the cash back rate is rather low, and the product itself is tremendously boring. But hey, it was a solid, reliable, no-annual-fee card that would not fail you… until a couple weeks back.
Petal decided to start charging me an annual fee of $96, starting August 1st and if I don’t comply, I’m out, or so the ultimatum goes in my inbox.
I researched this issue, and it turns out that this is not across the board, as Petal cherry-picked which customers to cut off—never mind that I’ve payed every single statement in full since inception.
I called them and their representative said that they “don’t have answers” as to the company’s rationale to cut me off.
Great! So professional!
So now I will be out, and I will be several thousand dollars short in my credit line, which will impact my credit history immediately (due to account closure), and in the long run (due to expenditure proportion growth).
Who on Earth advised this company to charge its customers like if Petal 2 was a co-branded Loyalty program?!
Who in this company thought reasonable customers would pay $96 a year for a 1.5% cash back card?!
Way to go Petal, you sure know how to alienate loyal customers!
If you’re considering getting this card, DON’T, their business model can’t be trusted if they’re willing to play with something so sensitive as your credit score.
There’s a million other options in the credit card market, so do yourself a favor and avoid dealing with this company.
CH
Christopher
Like many others have said about this…
Like many others have said about this card I also got the same email stating that they were changing from petal 2 with no fees to the pedal 1 rise. Never missed or had a late payment with them. I'm just gonna have to pay off the balance and close the account because if people let them do this due to a business decision then what's to stop them from making another decision to change their fees. Had them for 2 years and now they pull this crap.
CA
Cadence
Stay away from the company
I’ve been with Petal for over four years. They’ve changed my account twice. I was just notified that this last change will require me to pay a monthly or annual fee. Which I’m not ok with. The only option I have is to close the account, which hurts your credit score. I cannot believe that a company that market’s its purpose on building credit is going to hurt my credit in the long run. Definitely stay away from this company.
ML
Mark L.
Bait and Switch Business Tactics
Bait and Switch Business Tactics
I was happy with my Petal card until this past month when I was notified that my Petal card (no fees, lowest interest rate) was being now will charge me $8 per month and increase my interest rate. I have never had a late payment, and per transaction fee. No reason for this. And the only way to opt out of this change is to close the account, which will ding my credit score. Now wants to force me to pay fees and use the card at a higher interest rate for no reason seems like shady business to me. But can never get a hold of them when I call. Shady, shady, shady.
TH
Thad
Bait & Switch
Bait & Switch. Notified that no fee card was being changed to monthly fee. Closed account, which hurts credit score. Petal kept my rewards balance. Alissa Heinerscheid level decision-making by Petal.
JA
Jake
TERRIBLE BUSINESS PRACTICES
I am compelled to express my profound disappointment with the recent changes made by Petal regarding their once-promising credit card. As a longtime customer, I had trusted the company to provide a valuable financial tool, only to be met with a mediocre card that now comes with additional fees. This review serves as a cautionary tale for those considering their services.