iris
This was my first month of using Persona
This was my first month of using Persona. I liked the packaging, think it could be a bit more playful and engaging with maybe a quote or tip or activity suggestion. I like the communication and check-ins the staff provides. My largest challenge is that I have to remember to take the evening set; I did well the first week and currently have three sets sitting next to me unopened. This is not the fault of Persona, it's my memory and, well, life. I don't know that there is a workaround, I just feel that I'm not going to make great use of my money if I'm forgetting to take the evening pack. Otherwise, great company, nice and thoughtful folks working there, I'd recommend them
Response from PersonaJan 27, 2021
Hi Iris! Thank you for your thoughtful and detailed review! Our team has many suggestions we can offer regarding remembering your packs, and we can also modify your order to just ship one pack if you have fallen behind on the other. Feel free to reach out to us. We are here to help. I will, additionally, pass on your wonderful suggestions! Warm Regards, Ashley, Customer Care Specialist