customer_frustrated
Thanks for the help in canceling
Thank you so much for your help
Response from PersonaOct 18, 2024
Hi Ana, Thank you for your comments. We are happy to take your request by email or live chat as well. Warm Regards, Lori C.

Persona is a personalized nutrition and wellness service that creates custom vitamin packs based on your unique lifestyle and health goals. Instead of one-size-fits-all supplements, we deliver daily vitamin packs designed to support your routine, diet, and priorities. Our process starts with an in-depth online assessment that looks at your habits, sleep, stress, fitness, and eating patterns. From there, we build a personalized vitamin program to help address potential nutrient gaps and support areas like energy, immunity, digestion, mood, and sleep. Your supplement plan can be updated anytime as your goals or lifestyle change. Quality and transparency are at the core of Persona. We use thoughtfully sourced ingredients, science-informed formulations, and strict testing standards. Each month, your subscription vitamins arrive in convenient, tear-open packs labeled by day and time, making it simple to stay consistent whether you’re at home, at work, or traveling. With Persona, you’re not left to figure things out alone. Subscribers can access expert support, ask questions about their recommendations, and fine-tune their personalized supplement routine whenever their needs evolve. Our goal is to remove the confusion from the supplement aisle and help you build a clearer, easier wellness routine. Persona continually improves its recommendation system with new research and real customer feedback. If you’re looking for a customized vitamin subscription that fits your life and supports your long-term wellness journey, Persona offers a straightforward way to get personalized vitamins you can feel good about—one daily pack at a time. Take the free assessment
Persona (personanutrition.com) has 9,931 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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customer_frustrated
Thank you so much for your help
Response from PersonaOct 18, 2024
Hi Ana, Thank you for your comments. We are happy to take your request by email or live chat as well. Warm Regards, Lori C.
Jen
Reached out about issues with delaying my subscription through the app. I was met with kindness and understanding and was able to have my shipment delayed. I was also given some pointers on how to remedy the issue with the app as well. They were quick and responsive to my needs and very friendly. 10/10 recommend Persona for your vitamin needs!
Response from PersonaOct 17, 2024
Hi Jen, Thank you for your review! We are happy to hear you received kind and understanding service from Thao! I will be sure to let her know you were pleased. We are here to help, 6 days a week! Warm Regards, Lori C.
Kelsey
I get the vitamins on time and they seem to help in the areas I wanted help with!
Response from PersonaOct 17, 2024
Hi Kelsey, Thank you for taking the time to leave a review. I am glad to hear you are liking your personalized vitamins and that they are helping. If you have any questions or concerns, please don't hesitate to reach out. We are here to help 6 days a week. Warm Regards, Corinne M.
Tracy
Persona is easy to use, helps navigate individual needs, and is reasonably priced
Response from PersonaOct 17, 2024
Hi Tracy, Thank you for your kind words. We are happy to hear you are enjoying your Persona program. Please let us know if we can help in any way. Warm Regards, Karina C.
Sandra
I didn’t know I was signing up for a subscription and was not allowed to return my package. Please read the fine print when the company is giving you a promotional discount. Telling everyone not to be fooled by Persona and their intro offer.
Response from PersonaOct 17, 2024
Hi Sandra, I am sorry you did not see that the 50% off discount was for the first order. It is clearly marked at the time of checkout. Our team of nutritionists are always happy to help adjust a customer's pack to whatever budget they determine works for them. Warm Regards, Lori C.
Dorthy Z.
I really love the habit I’ve build, my first week was hard because I was adjusting to the vitamins and not in a bad way…simply because I didn’t realize how much I was needing it. But as time progressed my body started to create a good flow and regulating, my energy is up more I’m not lethargic after meals I overall feel like why didn’t I do this sooner! Thank you for the curated pick
Response from PersonaOct 16, 2024
Hi Delmy, Thank you so much for your review! We are happy to hear you are feeling better since starting your personalized pack! It sounds as if your recommendations were just perfect for you. If you have any questions or concerns, please don't hesitate to reach out. We will be happy to help! Warm Regards, Thao H.
Janice K.
I liked having the daily packet at the ready but how I would know if this mix of pills is beneficial for me? I feel the same. Unfortunately, this is not a sustainable price point for me to continue. I am on a fixed income and will not be continuing with Persona. Thank you.
Response from PersonaOct 16, 2024
Hi Janice, Thank you for your review. I am sorry to hear your pack is out of your budget. Our team is available to help make adjustments with you, while always keeping your assessment priorities in mind. Please let us know if we can help. Also, please bear in mind it can take 90 days of consistent use for your body to become accustomed to supplements and for you to see maximum results. Warm Regards, Lori C.
Crystal L.
Timely, easy, low maintenance subscription in which the company does all the work. I love that I can customize my package online. After about two weeks of starting this vitamin regiment I began to feel more energetic, stress resilient, and my overall mood improved. I still don’t love the bags- the perforation is a pain because I can never rip off a pack without opening it at the same time- so some improvement opportunity in that area, but overall, I loveeee persona.
Response from PersonaOct 15, 2024
Hi Crystal! Thank you for your wonderful and thorough review! We appreciate you input, as well. Please ensure you are separating the pack from the roll by tearing left (smooth side) to right, and opening the pack for consumption by tearing right (jagged edge) to left. Please let us know if we can help in any way. We are here 6 days a week. Warm Regards, Lori G.