customer
I like the product and thought they put…
I like the product and thought they put into making all aspects of personalizing, ordering packaging and consumption. I used thrive for many years and wanted to try something different. I am currently on my second month and plan to continue. The only not so positive I have experienced is some issues with the heat sealing process they use to individually package the doses and after changing my order I received two ribbons. One for morning and one for night, however, not another dispenser. Not the end of the world, but would have been appreciated. And though they are sealed by dose, I have found several inconsistencies in the heat seal causing pills to fall out of the next dose. Aside from those two minor issues I have been relatively satisfied thus far.
Response from PersonaFeb 15, 2021
Hi Eric! Thank you for your review! We are happy to hear you like your personalized vitamins. I am requesting another box for you, which you should have next week. Regarding the pill inconsistencies, please send us an email with pictures so we can escalate this to our quality team. We would appreciate it! You can reach out team at [email protected]. Have a great week, Eric! Warm Regards, Hayley, Persona Nutritionist