Baileigh B.
10% about your health. 90% about your money.
This company makes it seem like they're concerned about you and your health. Sure. But what they're most concerned about is getting your money. Obviously they're a business but they'll remind you as little as possible about their existence so you forget you're going to be dropping 100+ a month from now just to ensure you can't delay or cancel unless you're functioning at a higher level than the majority of us just trying to survive. Don't worry, they don't send reminders and won't do anything but shrug. I'll be running on actual negative pennies for the next 2 weeks because this company can't do what my dog food company does and put a little thought into their customers. Healthy living is too expensive and shady for us normal people.
Response from PersonaSep 6, 2022
Hi Baileigh- We send automated reminders when customers' orders are processing per the account cadence, or when customers change their next invoice date. I do see an email sent on 7/24, when you modified your next invoice date, providing those details, which does show as having been opened. I apologize for your frustration. Warm Regards, Lori, Customer Care Manager




