Destiny F.
Not user friendly after the quiz. Order was wrong in my auto shipment after changing it.
As nice as it is having the vitamins picked for me, it sucks that in your options during the quiz it only lets you select up to 3 issues you’re wanting to address. I have at least 5 I was really wanting to add to my bundle. I was told I could add extras by selection but that was time consuming to read around and hope I’d be selecting a good one. I also went on and CHANGED the types of vitamins in my next shipment and yet they sent me the same ones from before. Even verified that they were changed…Kind of irritating. Also, I took the vitamins consistently maybe missing a couple in the mix and I actually noticed 0 changes to my health for the vitamins I was taking. I am hesitant to even take the ones I just got because I am upset that my order was not changed and I was really hoping to try a different variety.
Response from PersonaFeb 3, 2023
Hi Destiny, Thank you for letting us know of your concern. I did look at your two orders and i do see there are a few different selections in the second order. They are not identical. Nevertheless, we do not want this to be a frustrating experience for you and we are here to help with every step. I am going to provide a link below for you to set up a complimentary consultation with one of our nutritionists, on a day and at a time which work best for you, and they will be happy to work through the other issues for which you wanted to add supplements. They will do it for you based on what you tell them you would like to address. Additionally, they will discuss expected results with you, which can vary in timing based on the supplement. We are here to help 7 days a week by phone, chat and email, so please do not ever hesitate to reach out! https://www.personanutrition.com/book-appointment/ Have a great weekend, Destiny! Warm Regards, Lori, Customer Care Manager