Personal Mini StorageReviews of personalministorage.com

We rented a parking space at the Winter Garden location for our work trailer. Within the first month, it was hit, had damage on the fender, and the locks had tried to be jimmied. We informed the office and asked them to review their cameras and they never got back with us. On the third and final month of storage, we received a call from Gary stating the trailer was slightly in the next parking space (because it had been hit) and if we didn't move it, they were going to tow it. We did move it. Permanently. Horrible customer service. Would not recommend them to anyone.

My experience with the manager Mrs Parish was disrespectful rude and unacceptable her customer service to me as a customer was unprofessional and she takes her job personal she spoke to me in a condescending manner over late rent on her property she added unnecessary fees to bill with explanation I complained about roaches in my unit in which she refused to address this place is horrible and she is very ignorant I might ad who allowed such a person to have a position of management of a job handling customer can you say ghetto animal behavior stay away from this property.!!!!!!!!!!!!!,,!

My storage was overdue I was out of town. . They waited for me and gave me time until I came back to pay....Thanks you guys. ..

They had the storage space that I needed available. I was able tohave the unit available until I needed it for $25.00. They took the time to show me the unit. The information about the prices have to be upfront. I was told of the monthly rate and budgeted accordingly. When I signed the agreement I was then informed of an additional administrative charge and insurance cost. I also arraged to rent a truck thru the storage company. When I arrived to pick up the truck, it was not available. I had to make other arrangement and lost time.

Very nice staff, accommodating and professional.

I was looking for a storage unit that would be close to my residence that would be affordable an not be outta the way of anywhere I needed to be. After a wide search online for possible options. I decided to actually go and visit Personal Mini Storage because it looked to have the most potential, and upon arrive and getting a tour of unit options an was pleased to have selected Personal Mini Storage as my storage.

My experience with the couple that manage this storage has been excellent. Their attention to detail and hospitality through the process is excellent. I have enjoyed working with them and recommend them highly to all.

I think the place is nice and clean and I really love the fact that you must have a access code to get into the gate to the storage units, the owner is also very pleasant and nice. I had a promo code applied, but even after the promo code, the rate is almost $30.00 more than the regular advertised price without the promo code. This is one of the more expensive facilities around town and there are others locally that are just as nice and secure for a lot less, but I'm already in this one now so this is where I'll stay, but next time I'll choose somewhere else due to such high costs. I would recommend it with caution- it is nice, clean, secure, but very costly.