personalizedfree.comReviews of personalizedfree.com

After waiting 15ish days for my ornament to arrive I reached out to check the status. I received an email back that said due to the influx in orders this year they ran out of the little dogs that go on the ornaments. I was told that I should have received an email letting me know about the delay. I never did and don’t really understand why I didn’t if a mass email was sent to the people who ordered the dogs. Anyway after that disappointment I was told that my order will be here Saturday 12 December- not only did it not arrive but now the tracking is showing delayed in transit. I’m not given a location or ETA or anything. So 20 days later I have no idea where the ornament is or when I’ll get it. The event I purchased the ornament for has already passed, and I’ll be leaving town early next week for the holidays.. so chances are I won’t even get to display the ornament this year. Super disappointing!

I placed my order 2 weeks ago, received the shipping email a couple days later, and have yet to receive it. Tracking says it never even made it to usps. Attempts to email and Facebook message have not been answered.

Excellent customer service.

I buy ornaments every year to earmark a special thing that the grandchildren have done during the year. (ex. starting kindergarten, hobbies, special "firsts" and accomplishments like potty training, riding bikes, etc.). For the individual families, I find ornaments that have the number of people in their family and even add pets. This year I got them ones that have everyone wearing face masks. Those will be memorable in years to come!

I buy ornaments from personalized free every year. My family loves the ornaments they get, and look forward to putting them on the tree each year. They've always done a great job making the ornaments look nice and spelling names exactly as I have.

I have been ordering my children's Christmas ornaments here for years and they're always done perfectly and shipped out quickly. They even called me this year to clarify the wording on one of the ornaments and then text me a picture of the finished product to make sure it was the way I wanted it. Wouldn't order my personalized ornaments from anywhere else!

Have been ordering for several years. Never disappointed. Appreciate the customer service and quick responses. Makes ornament shopping fun.

Everyone loves them.