personalizedfree.comReviews of personalizedfree.com

I received an ornament that was supposed to be for 2025 and received one for 2023.

I can not leave a review because I have not received my order. Last update was Feb 1, it's Feb 5. Not personalized free error, the shipping provider has no info.

Gift and printing was wrong I didnt have the option of changing it. Website would not let me do this. I notified them as soon as I saw it be they got in a hurry and sent the order in. Beware their website is terrible will not order again this was a gift for my doctor I will be returning it at my expense and they can have the mug

Ordered 3 Dr. Fauci ornaments. One sent as gift to different address. Got mine late after Christmas and was NOT Dr. Fauci as advertised...was blank and they tell me I said not to personalize. Very misleading when item showed and had as tilted Dr. Fauci. So mine are all blank, claim now is MY fault and I saw where they changed ordering info since I ordered before Christmas to make clear. Took 4 days for a response to tell me my fault but ship back for refund but not shipping. Plus third went as gift out of state from my address. They don’t care! Would not order from them again, terrible customer service , not friendly at all and not my fault. Shame on them.

First time using this company. I placed an order with them on Dec 7. I have not received any communication whether the ornament was made, shipped, etc. I emailed them days ago and have received no correspondence. I tried calling them today but it's a generic number that goes directly to voice mail. Super disappointed with the lack of communication. Will update if something changes.

After waiting 15ish days for my ornament to arrive I reached out to check the status. I received an email back that said due to the influx in orders this year they ran out of the little dogs that go on the ornaments. I was told that I should have received an email letting me know about the delay. I never did and don’t really understand why I didn’t if a mass email was sent to the people who ordered the dogs. Anyway after that disappointment I was told that my order will be here Saturday 12 December- not only did it not arrive but now the tracking is showing delayed in transit. I’m not given a location or ETA or anything. So 20 days later I have no idea where the ornament is or when I’ll get it. The event I purchased the ornament for has already passed, and I’ll be leaving town early next week for the holidays.. so chances are I won’t even get to display the ornament this year. Super disappointing!

I placed my order 2 weeks ago, received the shipping email a couple days later, and have yet to receive it. Tracking says it never even made it to usps. Attempts to email and Facebook message have not been answered.