Personal Capital is an industry-leading digital wealth management company with a holistic 360ยฐ approach to money management. Our state-of-the-art tools and technology provide investors with a complete financial picture and our registered investment advisors provide expert guidance, and logical strategies, based on a personal understanding of an investorโs financial picture and goals. We currently manage more than $11 billion in assets and have offices across the U.S.
Personal Capital (personalcapital.com) has 719 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
Also known as
personalcapital.com
Website
personalcapital.com
Category
Investments & Wealth
Location
Redwood City, California
Listed on Five Star Index
2026
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The company replied to 4% of reviews.
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Most recent review: April 2026.
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It's actually very nice, when it works. Some people have luck using TotalView in Fidelity, to me PersonalCapital lets you see your investments much better, you can see performance, what did it today, a month, year ago.
Problem is as many people highlighted with tech support. Or complete lack of it. I now reached a state when things are fine on my phone, and nothing works via web site. The only response I get is - try again.
I only use it as dashboard, cannot even imagine using it for real investment.
This company is helping people who is looking for financial services
CU
customer
nothing to say
nothing to say
PA
PatrickG
A long time customerโฆ.
Some great technology but not particularly impressed with their investment performance! I give them high marks for diversifying but I have little difficulty beating their performance! I keep only a portion invested with them as a hedge on the off chance I am wrong:) The Rebranding was a remarkable stupid decision!
JA
Jack
PURE POISON
Pure poison. Invested 100k. They managed to lose 12.5 % or $12,420 in 20 months. We're retired 67 years old.
They lost or stole $6,108 from date of closing 08/15/2023 to date of payout 08/21/2023, three business days in total. Multiple errors throughout on their part. The most egregious act was to cold call us and try and talk us into investing another $250,000 that was in a high yield savings account. We've been cut off from the financial advisor and the advisory team. Emails returns with delivery failure notices unable to schedule calls which was very easy when they had our money. Fiduciary investment firm, you decide.
RK
Robert Kristian P.
if you see this here then don't useโฆ
if you see this here then don't use them to invest with. They pull you for money every month and won't give out what you have there. I have now been using them for 2 years now. I have been promised payment every month, but they come up with excuses every month. They lie about what they stand for and they will not provide any proof of what they say. I don't know if it's a scam centre, but to me it feels that way. SO DON'T USE PERSONAL CAPITAL IF YOU ARE GOING TO INVEST IN SOMETHING.
RC
Recent C.
SUCH a bad decision
SUCH a bad decision. I was interested in consolidating my wealth from three separate financial institutions in an effort to make it easier for me to manage my investments and ultimately easier for my children to divide and receive inheritance upon my death. Of course, when speaking to their marketing team representative it sounds easy and rosy with a lot of pressure to quickly get it done. Once half of my investments rolled over into Personal Capital - which happened instantaneously with one financial institution (the other two, thankfully, required paperwork and signatures), I got cold feet about my decision and decided to hold off on rolling over the other two accounts. The Personal Capital financial planner with whom I was paired had an aggressive, greedy attitude and boldly told me he was not interested in being a Guiney pig to manage only half of my investments. My investments in mutual funds and ETFs at the other firms, which are honestly doing fine, will be much easier for my children to distribute upon death; the multitude of small quantity stocks - which is the way Personal Capital invests - is going to be difficult to distribute (each child gets 1.5 shares of Amazon, etc.?). It has been approximately one year since I made this change -and the effect of having sold everything in one financial institution to reinvest with Personal Capital (now Empower) pushed my MAGI up over 500% - leaving me with a Huge tax burden for 2022 and restricting me from contributing to an IRA this past year. Understandably, this is a one-time event - but I feel this should not have occurred if they were looking out for my best interests - moving smaller quantities over a couple of years would have made more sense, but that's clearly not how they operate. I'm now locked in - there's no financially sound way to go back - and I'm having to pay the .89% PC charges to mange these investments/stocks. I so regret my decision. I would recommend consulting with independent financial planners - get various points of views - prior to making the commitment. For someone with multiple millions, this may make sense; for me, it will haunt me as the worst financial decision I have ever made. The one positive feature of Personal Capital/Empower is their snapshot dashboard tool that tracks your investments in real time - a free feature. Use this tool and don't feel pressured to move your investments. For the record, I'm a 61 yo female closing in on retirement.