Perraro Electric BikeReviews of perraroelectricbike.com

The Siesta trike arrived after 1 week but came with a mismanufactured front fork so another was sent. After 2 weeks was able to try the trike out but the reverse feature that swayed me to buy did not work and the company became unresponsive using delay tactics. A couple weeks later, after complaining to Amazon and receiving an OK to return trike, the company responded and wanted me to download an app to cell phone so they could tell me how to fix trike. Poor quality control for a $2500 trike and company wouldn't provide shipment pick-up for a return. A short video of the problem was sent and I do not want to download anything to my cell.

I STILL HAVEN'T RECEIVED THE EXTRA BATTERY!!!

Missing screws. Perraro no longer respond to my messages

Buen dia El dia lunes 4 de agosto compre una bicicleta eléctrica perraro con la ilusión de que me transportara de punto A - B pero después de darle uso de tres días el dia viernes 8 de agosto esta por un defecto de fabricación o ensamblando la rueda delantera sale de su eje, causandome una caída en la calle muy fuerte, dado este accidente por culpa de la ensamblado de la bicicleta no tengo la confianza de volver a montar en ella y quisiera devolverla para que me devuelvan mi dinero fuy a la tienda localizada en santa ana 2229 S Wright St Santa Ana, CA 92705 y me dicen que arreglaron la bici pero que no me devuelven dinero no me siento agusto porque tengo dolor en el brazo izquierdo en la parte del codo y no podré utilizarla aparte que tengo miedo. quisiera obtener una respuesta satisfactoria de parte de los dueños o gerentes que me pueda ayudar porque el manager de la tienda no me dio mas solución qué llevarme la bici por favor quedo atento a la solución que me puedan brindar. Muchas gracias Quedo atento a cualquier duda o comentario. Gracias

Screws missing, had to stop and go to a hardware store to find the correct size screws. Wrong color seat in box - it doesn’t match the bike. Contacted customer service right away but no response.

I ordered an battery charger but mever recieve it It,s been 3-4 weeks hope they didn't charger me.

Be trying to get help with returning bike. Chat person just stopped conversation so I emailed them what do you know they stopped responding. I’m a handicap senior I told them I don’t want to waste my money on something that broke before using it. Then tell me I’m responsible for all returning fees plus restock fee plus if it isn’t packaged in the same condition it was sent. Well I’m sorry I did plan on keeping this trike I had no intention on having any issues so with that said the packaging is tore open there’s no way to send it back in same shipping condition. So with that said I loose money and it sounds like a lot What a nightmare

My experience after my $2,800 purchase was so bad, I cancelled my order. My credit rating is over 800 and this is a first for me. I am presently awaiting resolution. I see that their customer satisfaction rating is in decline. I wish I had seen that before purchasing.