Aloy
ID brouhaha is annoying and frustrating
They really need to work on their ID verification requirements, because it is so annoying. Nobody really understand what the exact criteria they used to determine if the ID uploaded is acceptable or not. I used my International passport and my National ID, yet they rejected it.
Response from PermissionSep 10, 2024
Thank you for bringing your concerns to our attention. We sincerely apologize for the experience you had with us. Your feedback is incredibly valuable to us as we continuously strive to improve our services especially concerning the ID verification. As a valued member of Permission, your satisfaction is of utmost importance to us. We are fully committed to addressing your issues with your ID verification and making things right for you. Should you be willing to provide us with another opportunity to serve you, please reach out to our support team at [email protected]. Rest assured, we will spare no effort in regaining your trust and in verifying your identity as soon as possible. Please know that your security and satisfaction are our top priorities, and we are here to assist you in any way we can. Once again, we apologize for any inconvenience caused, and we genuinely appreciate your feedback.




