Dollyrose
I'm absolutely furious with this…
I'm absolutely furious with this company! I placed a large order a some months back because their ingredient list looked promising and I don’t stay in the US, but what a massive disappointment it turned out to be! Here’s what I ordered: - 3 REVIVE LIGHTENING CREAM - 4 Vitamin C capsules - 3 Glutathione sprays - 1 DEPIGMENTING WHITENING COMPLEX XXL - 1 MAXIMUM BOOST WHITENING These products are outrageously priced for the appalling quality I received! First of all, the Vitamin C capsules were all stuck together—a total mess! They spill everywhere when you try to separate them, the most expensive Vitamin C I ever bought. The creams are incredibly dry, not at all hydrating, and they haven’t delivered any results. The texture of the face creams is horrendous, so dry that you can’t even spread them on your skin. Dried and irritated my skin I’m outraged at the sheer incompetence of this company! I've used far more affordable products that worked wonders, unlike this overpriced garbage. I ended up throwing most of the items away. I just discovered some leftovers today that I had forgotten, and it reignited my anger all over again! This is unacceptable.
Response from Permanence SkincareAug 28, 2024
Dear Dollyrose, Thank you for taking the time to share your experience. We're sorry to hear that your recent purchase wasn't up to your expectations. We take all feedback seriously, and we appreciate your honest feedback. We apologize for any inconvenience or frustration you may have experienced. We would like to address your specific concerns. Please feel free to contact us directly using our contact form on our website. We hope to have the opportunity to serve you better in the future. Thank you again for your feedback and for choosing Permanence Skincare Best regards, -Vanessa




