PERGOLUX USA Reviews | Read Customer Reviews of pergoluxshop.com

PERGOLUX USAReviews of pergoluxshop.com

4.5612 reviews
Nature & Environment
Waterbury, Connecticut

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PERGOLUX USA

About PERGOLUX USA

Glad you found us! Our goal at PERGOLUX is to turn our customer's outdoor living dreams in reality. We focus on delivering a high level of customer service and a high quality product that can be enjoyed for years! Our proprietary Scandinavian designed pergola can be easily assembled at home and we are excited to have 15,000+ happy customers worldwide! Not Your Average Pergola CompanyAt PERGOLUX we love to do things a little differently. By offering personal customer service, Scandinavian design, and quick delivery, we will lead the outdoor living industry and turn thousands of outdoor dreams into reality. Focus on Customer ServiceWe understand that it can be challenging to shop online, especially when you feel uncertain about the product’s reliability. This is why we are available every day, from 8am-10pm EST. Our skilled consultants have extensive product knowledge, so you can receive the help you need! Exclusive Products at an Inclusive PriceAs a Norwegian company, we focus on delivering high-quality products that fit all budgets. With over 10 years of experience in the industry, we have developed an exclusive product that doesn’t cost an arm and a leg. Easy AssemblyOur focus is on creating products that are easy to assemble at home. By simplifying the mounting process and offering clear instructions, our customers can easily install the PERGOLUX products regardless of their handyman abilities.

PERGOLUX USA (pergoluxshop.com) has 612 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.

Also known as: pergoluxshop.com
Website: pergoluxshop.com
Category: Nature & Environment
Location: Waterbury, Connecticut
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 91% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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PERGOLUX USA reviews

612 approved reviews, newest moderated first

Blake
Mar 25, 2025
Pergolux makes a solid heavy duty…
Pergolux makes a solid heavy duty product. Customer service was easy to get in touch with and able to answer any questions I had.
Response from PERGOLUX USAMar 25, 2025
Thanks, Blake! We appreciate you.
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Matthew F. J.
Mar 25, 2025
S2 Pergola Experience
S2 Pergola Experience Deliver was excellent - I received the boxes within two weeks of the order and they were placed in my garage for storage waiting for good weather in February in Wisconsin. The parts are very high quality and machined to a high standard making assembly easy as the parts fit without issue. It took me about 12 hours to assemble but I am 67 and had the help of my 67 year old wife - we are no longer fast movers. Following both the PDF and video instruction made the job enjoyable and easy to follow. The only issue I had was determining the correct fasteners but I was able to reason it out. I really like the quality and look of this item and can only highly recommend it as exceptional in form, function and appearance.
Response from PERGOLUX USAMar 25, 2025
Amazing, Matthew! 🤩 Thanks for choosing PERGOLUX!
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B
Mar 21, 2025
Omg where do I start
Omg where do I start. Totally satisfied from inception till fruition. My product works like a dream come true. Met Melissa who was as amazing and knowledgeable about her products as she is easy on the eyes. Who hoo. Great team and great product. Will highly recommend
Response from PERGOLUX USAMar 21, 2025
Wow. Where do we start? What a review. 😂 Thanks for the recommendation, B. We're happy to have you here!
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Cari F.
Mar 19, 2025
We are extremely happy with our…
We are extremely happy with our Pergolux purchase. It is definitely a high quality product and it's easy to operate. It was also fairly easy to assemble and that process was accurately described by Pergolux. They've provided excellent customer service when we have called with questions.
Response from PERGOLUX USAMar 19, 2025
So glad to hear, Cari! Thank you for letting us know.
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Yuya S.
Mar 18, 2025
Best pergola I’ve ever purchased
Best pergola I’ve ever purchased! I went with Pergolux because of their design, functionality, and durability. It feels super solid after the install and my neighbors have been asking about them. Shipping was super fast and everything came on time. I will definitely go with Pergolux for my next purchase again. It looks super luxurious and modern. I love them!
Response from PERGOLUX USAMar 18, 2025
Yay! Glad to hear, Yuya. Enjoy! 🥂
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Yuri B.
Mar 17, 2025
The team was great to work with!
The team was great to work with!! Pergola looks awesome!
Response from PERGOLUX USAMar 18, 2025
Glad to hear, Yuri! We love you.
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Brian
Mar 15, 2025
Customer representative was extremely…
Customer representative was extremely knowledgeable about product and was able to answer all my questions. Made ordering simple and stress free
Response from PERGOLUX USAMar 16, 2025
Glad to hear it, Brian! 🤩Thank you for being a valued member of the #PERGOLUXFAM!
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Migdalia B.
Mar 14, 2025
My Family loves our new Pergola
My Family loves our new Pergola, it definitely brought a new feel to our backyard. Whenever we have guests we receive so many compliments. I Can’t wait until the summer to have all of our friend and family gatherings.
Response from PERGOLUX USAMar 14, 2025
Amazing. 😍 We're so glad to have you and yours as a part of the #PERGOLUXFam, Migdalia! Have a great weekend.
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