PerfumesandreaReviews of perfumesandrea.com

They sent the incorrect item. Not only was it the wrong item, the one they sent was open and used. They never bothered to replace or refund- actually they ignored my emails.

The cologne was fake.

Review one more time because I don’t think this company cares about its customers. They sent me a broken bottle I ship it back and they never gave me a refund. Now they are saying the broken bottle I sent is old and that they never sold me this bottle. Smfh

Worse customer service ever I will put this experience in all social media !

I placed an order and received the wrong perfume. Tried emailing them twice, it’s been a week and still have yet to hear from anybody. Frustrating! It’s not Christmas rush and it’s past Valentine’s Day so I’m really trying to find a reason for them not replying in a timely manner but can’t seem to find one

I ordered Kanon mens cologne on 12/27/2024 via Amazon for $86. Tracking stated shipped on 12/29/2024 via FedEx. FedEx states they didn’t received package yet from shipper. Who is giving me misinformation?! How do I resolve this?

On November 24, I purchased Lacoste Intense perfume, but I received a completely different perfume from the same company. After contacting the seller, they assured me that they would refund my money. However, since November, the refund has not been processed, and it is now January. I have continued to call the seller, but they only promise to issue a refund. Be cautious with this seller, as they do not return money and send the wrong products.

I placed an order on 12/21/24 with the expectation of not receiving the item by Christmas. I received confirmation of the order and on 12/23/24received an email with tracking information. I was okay with the information that USPS was waiting on shipper. However as I have continued to wait the package has still not been sent to USPS, it is now January 9, 2025. I attempted to call today January 9,2025 and the phone just rings. Please either ship the item or refund my CC. Order#5156