Perform BetterReviews of performbetter.com

Response from Perform BetterOct 17, 2016

Hello Steve, Thank you for your feedback, and I can certainly look into this for you. Our goal is to provide our customers with fair and accurate shipping charges for their orders. I was able to take a look at your order, and calculate the shipping cost with our UPS account. Based on the ship to location and the weight of the package, the $9.95 shipping cost you were assessed is accurate. However, I will also follow up with you through email regarding this in more detail regarding this. Also, my contact info is listed below, if you would like to reach out to me directly. As always, we truly appreciate your business! Thank you, Marissa Tridenti M-F Athletic | Perform Better Customer Service Rep. 1-800-556-7464 ext. 120 [email protected]

Response from Perform BetterOct 14, 2016

Hello David, We appreciate your feedback, and I do apologize that you experienced difficulty ordering on our Perform Better website. I will pass this information on to our web manager to see if he can take a look into what may be causing that issue. Additionally, I was able to pull up your order and it is shipping out today with UPS, to the Vermont address you had entered. Delivery can be expected on Monday, 10/17. As always, we thank you for your business! If you need any further assistance, please feel free to reach out to me, as my contact info is below. Thank you, Marissa Tridenti M-F Athletic | Perform Better 1-800-556-7464 ext. 120 [email protected]