Perform BetterFunctional training & rehab equipment and training info covering balance and stabilization, plyometrics, speed and agility, strength and conditioning, body weight training and more!SHOP OUR WEBSITEUPCOMING SEMINARSTRAINING ZONEFACILITY DESIGN
Perform Better (performbetter.com) has 6,839 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Personal Care · West Warwick, Rhode Island
Excellent
Personal Care · Coventry, Rhode Island
Bad
Personal Care · Orlando, Florida
Excellent
Personal Care · Grants Pass, Oregon
Excellent
6,839 approved reviews, newest moderated first
Fred K. Johnson P.
Vin Ceraso was very professional, friendly and by our conversation it was obvious he not only knows the equipment but he uses the equipment. Great to know the staff understood my goals and provided quick and reasonable solution. Thanks again and will definitely be working with PB in the near future. Fred K. Johnson, PT, DPT, OCS
Troy S.
site is sometimes a little slow but the products are ace and customer service is excellent.
Tim F.
Love this company, what they stand for, the products and their customer service.
AM
Customer service is hit or miss. Erica was rude, condescending, and uninformed.
Jose R.
Easy to make a purchase with Perform Better
Lizzi
It was hard to change the shipping and billing address while I was checking out. I had to redo my whole cart to get it how I wanted it to be. Other than that it was great.
Amanda M.
Perform Better is the best! They are easy to work with, dependable and they only sell the best equipment!
LS
The ordering process was easy and quick. When I saw that the shipping charge was half the cost of the item ordered, that really irritated me. But I went ahead with the order, because my daughter needed the item for rehab for her knee. I didn't leave a favorable review due to the high shipping. Before the day ended, I had an email from customer service notifying me that they were dropping the shipping charge. I certainly hadn't expected that, but I'm not complaining! Would definitely recommend this company! Now just looking forward to receiving my order!
Response from Perform BetterOct 2, 2017
Hello Linda, Thank you for your feedback, and I can certainly look into this for you. Our goal is to provide our customers with fair and accurate shipping charges for their orders. Based on the ship to location and the weight of the package, the $9.95 shipping cost you were assessed is accurate. However, I will also follow up with you through email regarding this in more detail regarding this. Also, my contact info is listed below, if you would like to reach out to me directly. As always, we truly appreciate your business! Marissa Larobina M-F Athletic | Perform Better Customer Service Rep. 1-800-556-7464 ext. 120 [email protected]