gym O.
I think you have great products but…
I think you have great products but there are two areas I think you need to review: your shipping charge policy and lack of discounts to repeat customers. When I purchase small things like mini bands that weigh almost nothing the lowest freight charge I get is $7.95 for a mailed padded envelope. On a $16 item it's ridiculous. And I almost never get a discount coupon even though I have purchased thousands of dollars of equipment for my gym over the past year and a half. There have been times when I have purchased from other companies that have a slightly higher price because their freight is free or they have given me a discount so my overall cost is lower. You are losing sales!



