customer
Shipping fail
It said free shipping but then charged me.
Response from Perform BetterJun 3, 2020
Hi John, Thank you for your order! The free shipping promo we are running does not include heavy and/or over-sized equipment, unfortunately. The dumbbells are excluded which is why they have a handling charge added, based on the specific weight. This information is listed under the details of the promo as well as in the description of the dumbbells. My apologies for any confusion! Thank you, Tia Wilkinson Customer Service Rep. Perform Better 800-556-7464 ext 161 [email protected]