Perform BetterReviews of performbetter.com

Fast ship and great client service

This feedback pertains only to the online order system - not your actual product (since I have not yet tried it). I tried 7 times to pay via my Paypal acccount. I thought I did something wrong. But everytime after I got to the step that showed my credit card info on Paypal was correct and I hit "continue" to checkout, the screen went blank. Only when I started over on the 8th try to set up an account with Perform Better and did NOT use my Paypal account, did my order finally go through. I even tried to use your Chat line and it showed I was number 1 in the queque with a reply expected in 20 seconds, I waited 2 minutes and still did not get a Chat reply.

I purchased two foam rollers. Great price and quality.

Fabulous selection and service

Good quality and great price. It will definitely get a lot of use.

I ordered gym equipment off of the website, no problem. The issue is that I received an email a couple of days later, telling me that what I ordered was on back order, which wasn't mentioned on the site before taking my payment, and I was not provided with any details as to when they were to expect it to be in stock again. If I don't hear anything back in the next couple business days, I will be putting in for a refund. PB should keep their site up to date and be more forthcoming with those kinds of details, that way consumers don't waste time and or money. It has been over a week and no one has reached out to me. You should call and confirm that what you want is in stock before being put in limbo. I've never had to that before with any company.

Customer service is excellent. Quick response on my email inquiry. I have bought from PB in past and still best place for quality gym products.

Lightning fast delivery!