customer
I Love Perform Better
I Love Perform Better! It's my "go to" company for any equipment needed for my studio. The prices and service are great! I can always find what I need.

Functional training & rehab equipment and training info covering balance and stabilization, plyometrics, speed and agility, strength and conditioning, body weight training and more!SHOP OUR WEBSITEUPCOMING SEMINARSTRAINING ZONEFACILITY DESIGN
Perform Better (performbetter.com) has 6,839 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Personal Care · West Warwick, Rhode Island
Excellent
Personal Care · Coventry, Rhode Island
Bad

Personal Care · Orlando, Florida
Excellent

Personal Care · Grants Pass, Oregon
Excellent
6,839 approved reviews, newest moderated first
customer
I Love Perform Better! It's my "go to" company for any equipment needed for my studio. The prices and service are great! I can always find what I need.
Crystal C.
The checkout process was not smooth on my iPhone. I didn’t have an account and wanted to checkout as a guest, but it took at least five attempts on my iPhone. I kept getting hung up on a blank screen. Somewhat frustrating.
Response from Perform BetterDec 1, 2021
Hi Crystal, I apologize for the inconvenience you had with with our website. We are still looking into the issue but it seems like our cyber security is detecting a large collection of data due to cookies and cache on Chrome, Safari, Firefox, etc. While this is triggered, it can either slows down websites or blocks certain pages. I would suggest clearing your browser data and see if that helps fix the issues moving forward. If you ever have any questions with the ordering process please contact us via email or phone and we will be glad to help in any way we can. My direct contact information is listed below. Again, my apologies. Sincerely, Tia Wilkinson Customer Service Rep. Perform Better 800-556-7464 ext 161 [email protected]
Larry
Everyone was extremely helpful in determining which superbands to order. Best company to use for fitness supplies. Have placed several orders.
Response from Perform BetterDec 1, 2021
Hi Larry, Thank you so much for taking the time to leave an excellent rating. We really appreciate your business! Please let us know what we can do for you in the future. Sincerely, Tia Wilkinson Customer Service Rep. Perform Better 800-556-7464 ext 161 [email protected]
Jerry K.
I generally have a very positive experience with Perform Better. My purchase was a pre Black Friday special and I appreciate the discount but literally a day later Free shipping was offered as well. Kinda got P’ode. Anyway Happy Holidays, stay well.
Andee
Outstanding service and product!!
customer
Charged $90 for shipping and handling when I chose to pick up in your warehouse is absurd
Response from Perform BetterNov 30, 2021
Hello Trevor. We appreciate you letting us know about the handling fee. Since you are picking up the order at our warehouse, I was able to remove that extra charge. If you ever have any questions with the ordering process please contact us and we will be glad to help in any way we can. My direct contact information is listed below. My apologies, Nick Stebenne Website Management Perform Better/ M-F Athletic 1.888.556.7464 x 140 [email protected]
customer
Website was stuck a # of times. It wouldn't let me proceed. I shut it down and restarted my purchase 3 times. Then, just gave up and decided to call this morning. Then, go to my email and see that the last try actually went through.
Response from Perform BetterNov 30, 2021
Hi Paula, We appreciate you ordering from us and also the feedback regarding your experience. It seems like most of the issues people are having deal with data clutter due to cookies and cache on Chrome, Safari, Firefox, etc. This either slows down websites or blocks certain pages. I would suggest clearing your browser data and see if that helps fix the issues moving forward. If you ever have any questions with the ordering process please contact us via email or phone and we will be glad to help in any way we can. My direct contact information is listed below. My apologies, Nick Stebenne Website Management Perform Better/ M-F Athletic 1.888.556.7464 x 140 [email protected]
customer
I tried 3 separate times today to place an order on this site. Each time I couldn’t get past your confirm order page. I just kept getting a ‘processing’ prompt and a blank page. I communicated with your live chat, and also called customer service. I was told you keep having difficulty with your site and you’re trying to fix the problem. I was told Pay Pal does not always work, and I should use a chrome book to place an order. Even though I wanted to purchase this brand for a gift for my son, I was forced to order with a different company. I then see an email that my order went through…?? Please cancel this order and do not charge my credit card. UPDATE: I called customer service this morning and they apologized for the problems and cancelled my order. So-great customer service, website not so much.
Response from Perform BetterNov 30, 2021
Hi Barbara, I apologize for the inconvenience you had with with our website. We are still looking into the issue but it seems like our cyber security is detecting a large collection of data due to cookies and cache on Chrome, Safari, Firefox, etc. While this is triggered, it can either slows down websites or blocks certain pages. I would suggest clearing your browser data and see if that helps fix the issues moving forward. If you ever have any questions with the ordering process please contact us via email or phone and we will be glad to help in any way we can. My direct contact information is listed below. Again, my apologies. Nick Stebenne Website Management Perform Better/ M-F Athletic 1.888.556.7464 x 140 [email protected]