Perform BetterReviews of performbetter.com

Response from Perform BetterJun 3, 2022

Hi Jaime. I apologize for the issue you have with your Y-Balance Test Kit. This is the first I've heard of the stickers peeling off and them not being accurate. Anyway, I will reach out to you directly through email and we will make sure we resolve the situation. Also, I checked with Shannon and the email you sent didn't make it to her inbox. I just located it in our general spam folder. My apologies on that. Thanks, Nick Stebenne Website Management M-F Athletic/Perform Better 1.888.556.7464 x 140 [email protected]

Response from Perform BetterMay 27, 2022

Hello Nancy. I apologize for the inconvenience regarding the shipping costs and product quality. The First Place Minibands are our top selling product. They should quite awhile but they can dry out and break if they are left in the package. We do sell more of a commercial grade band called the PB Extreme Minibands. They are a little more expensive but they are made for heavy use. These may be best for you. In regards to shipping charges, these freight companies continue to raise prices on us due to increase gas costs. We are trying our best to make it fair to our customers without having to raise product pricing to cover costs on our end. Another shipping option that is a bit cheaper is US Mail; however, there is no warrantees on lost or stolen packages and it takes quite a bit longer for delivery. If you ever have any questions about this or any other web related situations, please contact us via email or phone and we will be glad to help in any way we can. Your understanding is greatly appreciated! Thank you, Nick Stebenne Website Management M-F Athletic/Perform Better 1-800-556-7464 ext. 140 [email protected]