Perform BetterReviews of performbetter.com

Your customer service sucks! I got charged the shipping surcharge, even though I cut the order down to less than 150 lbs. I left a message after hours with your chat more than a week ago -- never got a response. Again two days ago -- no response. Finally just placed the order 032-SO551211 because I need the stuff, but you guys are going to get RIPPING everywhere I can find to post it!!!!!!!!!!!!!

I am pleased that the resistance bands I have grown to enjoy are still available through you and shipped within an hour of having placed my order. My only concern is that I think more reasonable shipping options could be offered.

I had an issue with checkout. Erin took care of me on the live chat. She made it easy, and resolved my issue quickly. Being a business owner I am very appreciative of great customer service. Thank you!

Better pricing than your amazon store (don't know why). But I have to pay shipping and handling.

Love the products. Always top quality. Shipping cost is $$$.

Product came on time. It is a Christmas present, so have not opened it yet. It is for a certified athletic trainer, so even if I did open it, I wouldn't know what to do with it, but he will.

Great communication from PB, also high quality equipment. I highy recommend.

I'm a kettlebell instructor and have tried most of the major KB brands. PB just hits different. They have really high quality bells and my favorite part about them is the handles. Especially as the bells get bigger in size, they don't get insanely bulky or too big where you think your swing grip is gonna give out. They also have a flatter side that sits nicely on your arm which is great for when I'm teaching a beginner with history of wrist banging where it should properly sit. I know most bells have this, but again, PB's is just better. Shipping is really high compared to other brands, but overall bells are something you are going to have for a long time and it's worth purchasing for the longevity and performance benefits. LOVE PB, can't wait to purchase more. Transit wise, there were no issues - arrived quickly and in perfect condition