PERFORMANCE ONLINEReviews of performanceonline.com

Work customer service ever .almost two months and still no refund.keep getting told they will send to accounting dept.No body has ever answered in accounting when calling.have to go through bank to get refund on back order part.

Ordered parts 2 months still waiting. have to wait 45 minutes to talk to anyone just to get transferred to nobody. Their online help is just as bad. First they told me it shipped then it didn't and I'll receive an e-mail when it does ship. Now they won't respond to anything. What ever you're looking for you can find it elsewhere. better to pay more than get ripped off.

I ordered a disk brake conversion kit for my 1964 Buick Riviera on Dec 3 2025. It is now it is June 30th 2026. I have E mailed numerous Time with a response of due to volume of E mails it will be 24 to 48 hrs for a reply. I also have called several times with them telling me that they are waiting on parts. I feel they do not want to honor the price that was quoted. Money was paid on Dec 3 2025. These guys should be shut down. I have not asked for a refund because the price quoted was a good deal. I guess I will have to ask for a refund. My next action will be filing a complaint with the BBB. save yourself some grief and don't order from this scam business

My order was supposed to take 5 days maximum. It’s been more than 2 months that I’ve been waiting now. And radio silence from their team for the last month. They haven’t responded back to my last 5 emails. Feels like a scam and I’ve been ripped off. They haven’t responded to my refund request so having to go thru my bank to get this charged back

Purchased series 800 power steering kit for 1957 Chevy truck. The new steering box is machined crooked for the pressure side hose and leak no matter what you do. I have been building g the truck from ground up and this was a last peice to install so the warrenty date has passed. However they sold me a defective part and should at least replace it.

Worst thing I ever done was ordered from this joke company hardly any response ordered stuff in January still haven't gotten anything finally asked for refund have yet to receive it either $725 plus $215 an nothing will never order from here again

Avoid this company do yourself a favor, I ordered a brake booster kit, waited a week for it to ship, I called to ask about it they said they were waiting on parts it would be 3 weeks possibly I asked for a refund they then told me it would be 15 days to process a refund, has to file a fraud charge with my bank to get my money back. Do yourself a favor and order from a reputable business!!!

Worst company I've ever dealt with. Said product would arrive by the 13th of March. I called they said sorry we're waiting on shocks. Waited 3 weeks called again was told ohh no we have the shocks were waiting on the brackets it will be several more weeks until they're done. I said i dont have months to wait for parts I want a refund. He said no problem it'll take atleast 15 business days until you get a refund. 20 minutes later I get a message saying from another person from sister company saying we have brackets but we dont make shocks in house. Like get your lies together. Will never deal with them again and would give them 0 stars if I could. Don't waste your money here buy elsewhere and see all the other crappy reviews