PERFORMANCE ONLINEReviews of performanceonline.com

I order a power brakes masters cylinder 12/2/25 and still haven't received it and cannot get my money back from them. Having a hard time getting through to someone to help me out put me on hold for hours. I'm thinking this company is a fly by night take your money and send you it's on back order... had to give them 1 start to leave a comment. Don't order anything from Performance on line...

RUNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNN!!!!!!!!! A BIG FAT "F" They owe me over $800 and now their phone is temporally down. What a joke. This is straight out THEFT!! I purchased a 2 sway bar's, one didn't quite fit and the other they didn't have in stock. I found this out when I was attempting to return the other sway bar. So, I paid another $50 to return the sway bar. It was received by "Brandon" according to UPS tracking. I Spoke with "Fred" on 8/13/26. Fred told me to email Claireatperformanceonlinedotcom. I have twice in the past 30 days. crickets...... Bottom line, this company is still selling parts online with ZERO customer service or $$$ returns. This is straight out THEFT!

Performance online Horrible company, DO NOT PURCHASE FROM THIS COMPANY. I purchased a power brake booster and master cylinder assembly from them on July 13th. The item still had not shipped on July 23rd, so I called to see what was going on. Told some of the items were on back order and wouldn't be available for several weeks. I told them to cancel my order, and refund my payment. A week later I called and checked on the status, and was told the order had been canceled and they would initiate a refund again. I have called several times now, and emailed as suggested, but still no refund. No refund in July, August or September. I opened a case with the Better Business Bureau on September 4th, and they can not get a response from the company either. I will now have to battle my credit card company, with hopes of getting my $734 dollars back. Terrible company. DO NOT PURCHASE FROM THIS COMPANY!!!!!

Should be 0 stars. These people have robbed me of $1300.00. Placed an order and cant get any info. Its been 3 months. No responses to emails, no one answers the phone. Do not use this company. At this point they seem like crooks!

READ THIS BEFORE YOU GIVE THIS COMPANY YOUR MONEY! This is some of the worst customer service I have ever experienced. I requested a return on August 31, 2026, and as of today, September 14, I am still waiting for return approval — 13 DAYS LATER! I have sent multiple emails asking for an update and have received NO RESPONSE. Not even the courtesy of an email telling me what is going on. They had no problem taking my money, but now that I need to return the item, they apparently can't be bothered to respond or process the return. THIS IS UNACCEPTABLE! I should not have to chase a company repeatedly just to get a response about returning an item and getting my money back. This is not how a legitimate, customer-focused business should operate. DO NOT ORDER YOUR PARTS FROM THIS COMPANY! There are plenty of other companies that actually value their customers, answer emails, process returns, and stand behind what they sell. SAVE YOUR MONEY. SAVE YOUR TIME. GO SOMEWHERE ELSE! I will NEVER order from this company again, and based on this experience, I strongly recommend that others think twice before giving them a dime.

Buyer beware - AVOID THIS COMPANY. Ordered some engine mounts on March 9th 2026 that were showing as in stock, after multiple emails (often with no reply) they arrived early August 2026. They are an absolute shower of sh*( and I would recommend avoiding them at all costs!

Wow...I wish I would've read all of these terrible reviews before I ordered anything!! I placed an order on April 2nd 2026 for a brake booster/master cylinder kit for a 59 Chevy truck. Weeks went by and nothing. Called and after what seemed like hours someone finally answered. I was told they were waiting on the bracket. More weeks go by and nothing. Called again and after 45 minutes or so someone answered. Same story...waiting on something. Fast forward to July 2026...called AGAIN and never got an answer. Tried the chat on the website and got a response. The master cylinder (Willwood) was on backorder. We can ship what we have, and we'll refund the cost of the master cylinder ($305), and you can just order it from Summit. I said OK...believe it or not I actually received most of the kit. I ordered the master from Summit. This company is an absolute JOKE!!! Now I'm fighting to get my $305 refunded. No answer on the phone it just rings for an hour or goes to a voicemail that nobody response too. I was told to send emails today...and will prob never get a response. I'm realizing that I will never see that refund!! How are these A holes still in business??? Can we all get a lawsuit going or something?? DO NOT ORDER ANYTHING FROM THIS JOKE OF A COMPANY...SAVE YOUR SANITY!!!!!!

Ordered a disc brake conversion for my '62 Corvette. Buyer beware with this company!! Package was never shipped. Zero communication from the company, and after requesting a refund, I still have not received that after a month of initially placing the order. Very shady company to say the least. Stay away from them at all costs. They'll attract you with very low prices but don't fulfill their orders or communicate any delays. Now I am left with disputing the charge as fraud with my credit card company. And to think they were recommended by another Corvette owner on Facebook.