PerfectVapeReviews of perfectvape.com

Wow! I didn't expect to see these types of reviews!! I've been a customer now for almost a yr. No problems except slow shipping. They do not take orders on the weekend. So every thing is done Mon. Thru Fri. Always recieved orders. I find their prices good!! So sorry to hear your bad experiences! I will continue to do business with them as long as I'm not in a hurry.

My order order #531027 has been “preshipment” for well over a week. They made the tracking number but didn’t send it off. Customer service is no use they just send you a automated email and there’s no phone to talk to. Fix this perfect Vape! SEND MY PRODUCT!

I’m only writing this review due to all of the bad reviews I’ve seen. I don’t know if they’re real or fake reviews but I ordered three Hyde pods and received all of them. Ordered Thursday and received on Tuesday. I’ll definitely be ordering again because including shipping I saved $24 compared to what I pay at my local shops. I’ll probably be ordering within the next week and I’ll post another review.

I'd ordered from PerfectVape several times without a problem. My last order (a ten pack of Loosie Stick disposables) had two defective disposables in it. Not charged. Should have been easy to get credit for the two or simply have them exchanged. Like any other retail outfit on the planet would do. Not this company. There's no toll-free number to call them, for starters, and when you email them you get a sort of robo-response that tells you to send them a video of yourself puffing on the dead e-cig. I have no idea how to do such a thing. But then they tell you you have no right to request a functioning product because you didn't put in a claim within 48 hours of receiving the defective product. Don't forget I'd ordered a ten pack. Actually I'd ordered 12, to qualify for the free shipping. So I was expected to smoke all 12 (the equivalent of 12 packs of cigarettes!) in 48 hours. It's not their fault that the two e-cigs weren't charged. But not making it right is their fault. Be warned.

Yes something has happened to them. If used them for a long time. But this last order it's been 3 weeks and they never sent anything. Too bad because they were good. like other said they don't answer back. it's so odd. they must have shut down or something Edit: they just ran out of nic salts so they refunded my money. I'm giving them four stars because they actually use some of the best flavor and the price is right. you won't find better ejuice anywhere. The reason they never responded for two weeks because that's how many people they had to email and refund because of it. this company sells so much I'm sure they had thousands of orders to handle . this ejuice is amazing

I've been waiting for my order for 2 weeks now and it's still "pending". Emailing them did nothing!

The worst customer service I've encountered buying vaping supplies. Takes forever to get through to them. They rejected a return after I sent in photos they requested, that showed that the bottle was unopened, never even taken out of the bag. No explanation why it was denied. I'd bought it only a week before my return request, not old and stale...intact and unopened...I told them I'd ordered the wrong thing and would be buying a replacement from them. Unbelievable.

This company waited three days to send my order to me!!! Have waited ten days and have yet to receive my package. Called them and they basically told me too take care of it myself in tracking down my order. I will never be ordering from this company again and would highly suggest that anyone should not order from this company.