Tim
It is terrible online vape shop
It is terrible online vape shop. I ordered 18th Aug 10 vapes. I STILL DON’T GET THE VAPES. Today is 12th Sep. Don’t buy this website at all
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PerfectVape (perfectvape.com) has 177 customer reviews on Five Star Index, with an average rating of 2.1 out of 5.
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177 approved reviews, newest moderated first
Tim
It is terrible online vape shop. I ordered 18th Aug 10 vapes. I STILL DON’T GET THE VAPES. Today is 12th Sep. Don’t buy this website at all
Joey R.
This place used to get you an order within a week. Now they just don't send anything. Better off paying a higher price at a vape shop.
Nicole Y.
My first three or four times ordering were pleasant! My last two orders have been horrible! I literally when I used to order before I would have my items within three days! Now when I order, it takes me two weeks or more to get my stuff. They never told me that they switched companies where they ship. They have bad customer service all over the place, I ordered September 1. My items are still sitting where they have been to be shipped out. I will never order from this place again.
Fred
They have a new shipping company that is terrible. Stay away unless you don't mind waiting a month to receive your order. I waited two weeks and several emails later before I cancelled my order. They stopped answering my emails, after this, and I never received a refund or my order. This place is the biggest scam on the Internet. Buyer beware,
Christine B.
I’ve been ordering with them for a few years now. Prices are good and aside from a few duds, product is typically good also. They recently must have changed their shipping and the updates as well as time it takes has changed dramatically. I used to order and receive within a week. I’m now sitting at a week and it’s JUST processed and says it’s will still be 1-2 days until it ships and then will take up to 10 business days to arrive. Not sure why they changed it up, but I’m not pleased at all!!
Chris S. A.
I've ordered close to 1000$ worth of vape devices and haven't had one defective unit. I've never been shorted and always got my items in 4 days or less. I've used other discount vape stores and the experiences have been far less stellar. Shipping is 10$ regardless how many you buy and the pricing is cheaper than other mainstream sites. I do wish I could figure out why I don't get shipping info emailed automatically but a quick email and I have tracking in 30 minutes or less.
Tiff
I’ve bought plenty of vapes from this place… the crazy thing is I bought 2 recently and one of them ended up being faulty. They then sent me an email saying they can’t send me a replacement because it’s past 72 hour warranty. Who in the hell uses 2 vapes at the same time ? I use one up first before I open the other one. I’ve been a loyal customer and made plenty of purchases and I’ve never had an issue until now. They couldn’t make an exception ? This type of customer service is garbage!!
bob C.
I got scammed i ordered a disposable vape and it was all good then i randomly got a email saying my order status changed to refunded when i didnt even request a refund and i never got my money back this all happened today.