PerfectpawstoreReviews of perfectpawstore.com

I love this harness it really does help stop my dog from pulling and it’s beautifully made!!! Thank you so much!!!

These folks are hustlers. Suggest future buyers read the reviews. Their business practices are not well thought of. Beware

We have two Anatolian Shepherds they are 50lbs and just had their last set of shots and are now ready to start leash training. Delivery took a little longer than expected but when I contacted Perfectpawstore to inquire they contacted me the next day. The harnesses look great with each pup’s name and phone number on them. Very happy with the quality and the size worked out great and very easy to put on and take off.

Going on three weeks and still no delivery. The item was one hour away in Monroe Township, NJ and now it’s in Georgia.

DON’T FALL FOR IT! I would give zero stars, but not an option. My dog is 12.5lb. According to their size guidelines, she should have size small (10-15lbs it says). It is too big even though I have adjusted it as small as I can. They have no system in place for returns, but are offering me a discount on a smaller size. Nope….I’m not giving them any more money. Shipping is not even waived and is expensive. This is how they scam you.

BUYER BEWARE! I ordered a medium size harness based on their sizing chart. When it arrived it was way too big. I reached out to PerfectPaw customer service, the only option that was given was to purchase another harness. The only line of communication is via email. Once they determine that the issue is resolved to THEIR satisfaction they stop responding. Great customer service! Leave the customer disappointed, dissatisfied and frankly screwed over!

AVOID!!!! The WORST online company and customer service experience ever! I ordered a harness according to THEIR online size chart, but it was way too big for my dog. I asked for a refund or exchange but they wouldn’t do either. They said “that’s our policy”. Obviously, they don’t care whether the product is usable or the customer is satisfied. Do not order from this place. Period.

Buyer beware! They don’t accept returns and don’t give refunds. No satisfaction guaranteed policy. Satisfaction, it appears, is not even desired. Harnesses do not work as my dogs easily pulled out of them.