PerfectpawstoreReviews of perfectpawstore.com

Purchased a no pull dog harness for my Kelpie Communication from the store regarding very poor tracking information was non existent they didn’t even answer my email When the harness arrived it was obviously very poorly made The first time my dog ran in it the plastic strap adjusting clip snapped rendering it no longer adjustable A total piece of rubbish and a waste of money and no point trying to get a refund from a company that doesn’t respond to your enquiries I will never deal with this company again They advertise quoting cost in Australian dollars but when you pay using PayPal the bank I use passed on an international transaction fee I will be blocking all advertising emails from them

I placed an order on 12/3. I never received an acknowledgement, shipping notification or any communication from the company at all. A week later I noticed my card had been charged on the 4th for the order . Still no word from the company. I sent an email saying I haven't been told my order had been accepted, shipped or anything and I was considering it as being unfulfilled. Several days later I sent another email saying cancel my order as I still had no response from them. Finally the next day I received a response wanting to know my order number...I wrote back that I did not have an order number as I had received nothing from them except a charge on my card. After several more emails requesting additional information they Finally " found" my order and that it had been shipped and may take 17 day to receive. I've already purchased the exact item from someone else for half the price. That order was instantly acknowledged and arrived within a day. The order from perfect paw will be returned the day it arrives, if it ever does arrive. Awful communication and over priced. I'll never order from them again.

Three weeks and still waiting. No response to emails, no valid tracking number. Don’t waste your money here.

I have ordered from them before but this time when I ordered I put my phone number in as one long number never realizing they would print it off that way. When I received the harness I was surprised as all the numbers were run together making it hard to read. I asked if they could fix it. Their answer was no sorry but that's how you ordered it. But you can order new name/number plates for a price and here is a code for a small discount. Thank you but no thank you. I am a returning customer who has bought 3 other harnesses over the years. But now I will never order from them again. I already spent enough money on this harness.

Agree with all the poor reviews. Long delivery and customer service wouldn’t cancel when told I had a gifting deadline. Day 12 and counting…still not received. Stay away!

I received the harness but the package was soaking wet even the harness was wet. My pets name and my phone number was missing.

I just bought two of the harnesses and one leash. The harnesses will not stay adjusted. The belly strap keeps coming loose. The first walk, the leash broke, and the dog ran out in front of a car. Luckily, we were on the side road and nothing happened. It took me a while to catch the dog. I would not recommend either one of these products. Also, they say 5 to 7 day shipping look more 15 to 20 days. Besides at the product is just junk. It says no pull harness. It does not slow them down at all. I have a German shorthair pointer puppy. And the lab coonhound mix. They still think their sled dogs with these harnesses on.

NEVER RECEIED MY ORDER WAS CHARGED BY MY BANK TALKED WITH CUSTOMER SERVICE AND THEY HAD NO RECORD OF MY ORDER DID NOT CARE THAT I HAD NOT RECEIVED THE ORDER AND WAS SENT A MULTITUDE OF EMAILS FROM THEM BUT THEY COULDNT FIND ME IN THEIR SYSTEM TERRIBLE EXPERIENCE