David D.
Scam
Customer Service/Support number is bogus. This may be a scam. I was charged and told I never placed an order
Perfectpawstore is listed under Pet Stores.
Perfectpawstore (perfectpawstore.com) has 111 customer reviews on Five Star Index, with an average rating of 1.6 out of 5.
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David D.
Customer Service/Support number is bogus. This may be a scam. I was charged and told I never placed an order
Claire M.
Came within specified time, quality is what you pay for.
Kim
I ordered two harnesses that based on their size recommendations should have fit my two dogs they’re both huge I’ve left several messages trying to return them they said there was a return policy no problem etc. and now I’m not hearing back and I’m stuck with them do not order from this company
Sue J.
Dissapointing the harness is far too small. Sure I ordered the correct size but not sure if the web page reverted back to xs. Also phone no was wrong, also the strap across front is not ideal as could come undone if dog pulls. Velcro. No exchange/refund, very long winded
Lisa S.
Buyer beware. I ordered a medium harness, received an XS. Even if the error was my fault, they will not exchange. The customized features are Velcro attachments and there should be no reason to allow an exchange. Be very careful when ordering or you'll be out $30.
Roberta O.
I never received the harness. There is no way to contact them. I sent emails but got on response. They do not refund!! Please do not deal with these folks.
Su K.
Do not buy harnesses from here. I received the items after a month. When I finally received the harnesses, the qualities were so poor I couldn't use it to my pups. Material is so stiff, I am afraid it will cut our pups skin. And the name patches were bigger than the harnesses its sticks out, the hard edges were touching the pups back. I contacted the customer service, they do not take returns unless it's wrong items. Now I am just trashing it. I can't even donate because of the poor quality.
S S.
What a waste of money. The strap across the chest is Velcro, no fastening clips. Cover themselves by not accepting returns for a substandard item.