Mark
Love this company
Love this company. I've referred two people so far. The staff is very helpful and communicates well, but most importantly they get good results.
PerfectClick specializes in PPC & AdWords Management services. Backed by Artificial Intelligence, our proprietary software improves client ROI. Integrates with Shopify, 3dCart, Big Commerce and more. Works with all major PPC networks such as Facebook, ...
Perfectclick (perfectclick.ai) has 46 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Sales & Marketing · Wilmington, Delaware
Excellent

Sales & Marketing · Walnut, California
Excellent

Sales & Marketing · Minneapolis, Minnesota
Excellent
Sales & Marketing · New York, New York
Excellent
46 approved reviews, newest moderated first
Mark
Love this company. I've referred two people so far. The staff is very helpful and communicates well, but most importantly they get good results.
Kyle
I get calls all the time trying to pitch me advertising for my business and they almost never actually work. I heard about Perfect Click from a youtube video and these guys are true professionals. The customer service people actually know what they are talking about and help you. The results have been better than anything I've used before. You definitely do have to stay on top of your phone once they get you set up because the calls start coming fast. If you're not ready for the extra phone calls you can end up wasting a lot of money, but as long as you can handle the business then I'd recommend them. Made about 3x what I spent so far. Definite game changer.
Daniel M.
After conversation everything is resolved and I’m happy with all my questions being answered. Perfectclick help me understand what needed to be removed and now I’m a content with our resolve. Thank you.
Response from PerfectclickSep 14, 2024
Glad we could help!
Curtis
These guys know their stuff. Started using Perfect Click after 6 months with another agency and the results are night and day different. Set up was quick and leads have been good so far.
Response from PerfectclickDec 19, 2024
Thank you! It is our pleasure to assist
Michael P.
Did not have a great experience with this company
Response from PerfectclickAug 14, 2024
Michael maintained service for 2 months. During that time PerfectClick generated 38 phone calls and 31 new service requests by email for Michael's business. Michael answered fewer than half of the calls we sent his business and responded to only 20 of the 31 customers who emailed him. We explained to Michael that he needed to maintain a 90% or better answer rate on the leads we send in order to see best results. Michael was unsuccessful in his efforts to improve his response rate to customers. If you're considering using PerfectClick, it is important to follow the "Tips for Success" we send to every customer. These tips outline best practices that will help you to maximize your results. Business owners who are slow to respond to customers, fail to answer a high percentage of calls, or charge substantially above market rate for their services are unlikely to see success from advertising.
Matt T.
Perfectclick.ai can generate leads, but my experience had issues, Mainly with customer service, communication, and billing. For context, I stopped using them because I generated more leads on my own using Facebook ads with a lower cost. While using perfectclick.ai I had $900/Month budget but I was charged over $1,000, even after I already cancelled, Which was In late May 2024! While trying to get details on why my budget was overspent their responses we're late and dismissive by my account manager and their customer service team. But when I did get a response from my account manager and their customer service team, they explained that Google PPC ads bills charges on the 1st of every month, and that would be the final charge. So, being charged on June 1st 2024 made sense, since I just cancelled in late May 2024. However, I was then charged once more by Google ads the next month on July 1st 2024. So, when I reached out again I was told to take it up with Google, because even though the campaign was under their management and should have been stopped after cancellation like the customer service team said It was, somehow it's Googles fault. While I did receive leads the massive amount of dollars I "made" is based on potential income of a $30,000 figure not actual completed work. Overall, my review reflects my full experience, not just one charge or situation. As it’s clear, my review was posted on June 2nd, 2024 — not July 1st — so some of the explanations given in their responses our inaccurate. I just expected better communication and transparency from PerfectClick.AI. If a company can’t accurately represent a customers experience and instead chooses to twist details, it raises serious concerns about how they handle other aspects of their service. To be fair, they did generate some leads, which is the only real positive from my experience. I also have proof of everything stated, and if they’d like me to provide it, they’re more than welcome to reach out! But based on everything I dealt with, I would only recommend them as a last resort.and I wish them the best in addressing concerns raised by other customers!
Response from PerfectclickAug 2, 2024
Matt, thank you for your insightful review. For context, we were thrilled during Matt's month-end call with his account manager when he let us know that he quoted over $30,000 in business during just the first 4 weeks using our service! (While only spending about $1,000 on advertising) Those are results most business owners could only dream about, but we understand some dreams can turn into nightmares—like the dreaded $9.48 charge from Google that led to Matt's 1 star review. Matt owns a junk removal business in Delaware and some examples of the jobs he received in just his first few weeks were a full apartment clean out, deck removal, gazebo tear down and removal, mobile home demolition, 6 piece living room furniture removal, and more. Despite receiving results that most clients would fantasize over, Matt decided to cancel his account because he wanted to try running his own Facebook ads. So we canceled his account for him and explained that any unpaid balance on his Google Ads account would be charged on the 1st day of the next month. On July 1st, 2024 (the date of Matt's 1 star review) Matt received a charge from Google for $9.48. This charge was the genesis for Matt's review. Matt spent ~$1,000 in total, received far more leads than he was promised, did thousands of dollars in business (by his own admission), but decided to leave a 1 star review over a $9.48 charge from Google, which we even offered to refund even though the charge was legitimate. All in all, we appreciate Matt giving us the ability to highlight the incredible results he received from our platform. And Matt, if you ever decide you'd like your $9.48 refunded, we'll still be happy to take care of that for you so you can sleep easy. Best of luck with those Facebook ads!
Wayne H.
I recently had some issues with my Google Ad account where I had no calls from prospective customers for roughly 2 weeks! Eric from Perfect Click was not only responsive to my grave concerns, but he also got into grinding mode to make sure this issue was resolved in a timely manner. Not only that, but right after the ad calls returned, a disgruntled customer who dealt with another company, mistakenly posted a negative review on our company's Google Reviews Page which would have no doubt negatively impacted our score/rating. Even though this had nothing to do with Perfect Click, I told Eric about it, and instead of offering sympathies, he immediately sent a message to the Google Team, who subsequently deleted the review. I am extremely satisfied with Eric and the Team at Perfect Click and would (and have been) refer them to anyone looking to grow their business!!
Response from PerfectclickDec 19, 2024
We are always happy to go the extra mile! Thanks for your feedback
Guanerje C.
Great lead generation from perfect click 5 out 5 rating every time