At Peptonix, we understand that hair loss is a common yet deeply personal issue. It's a journey that many of us will face, with statistics revealing that up to 68% of men experience hair loss sooner or later. But in a world where options are often limited and laden with unfulfilled promises, we stand apart. Peptonix isn't just a brand; it's a commitment to revolutionizing hair care with the gifts of nature.
Peptonix (peptonix.com) has 626 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
Also known as
peptonix.com
Website
peptonix.com
Category
Hair Care & Styling
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 69% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
Easy to apply
Have tried numerous products but Peptonix seems to be getting results.
Slow process but getting there
Response from PeptonixAug 27, 2025
Thank you for your kind words and for trusting Peptonix on your hair journey. 🌿 We’re delighted to hear that you’re beginning to see results — slow and steady progress is exactly how the formula is designed to work.
Consistency is key, and with continued use, you should notice even greater improvements over the coming months. If you’d like, our team can also share some personalized tips to help maximize your results — just reach out to us at [email protected]
anytime.
We’re so glad to be part of your progress!
– The Peptonix Team
KF
Kyle F.
Great product
Great product
Response from PeptonixAug 4, 2025
Thank you so much for your kind words! We’re thrilled to hear that you’re enjoying our product and that it’s making a positive difference for you. If you have any questions or need assistance in the future, please don’t hesitate to reach out. Your satisfaction means everything to us!
DA
Derrick A.
Great product!
I liked that all you need was one application of the drops each day. My hair, after 3 months was noticeably thicker, stronger and no more shedding! Peptonix is a great product!
Response from PeptonixAug 4, 2025
Thank you so much for sharing your wonderful experience! We’re delighted to hear that just one daily application has made such a noticeable difference in your hair’s thickness and strength, and that shedding has stopped. Your success with Peptonix truly motivates us to keep providing the best solutions for hair health.
JE
Jeffrey
It appears that the hair loss has…
It appears that the hair loss has stopped and new baby hairs are growing.
Response from PeptonixAug 4, 2025
That’s fantastic news! We’re so happy to hear that your hair loss has stopped and that new baby hairs are growing. Seeing those early signs of regrowth is truly exciting, and we’re honored to be part of your hair care journey.
TJ
Ted J. C.
I believe these really help
I have been using this product along with a few others since noticing how bad my hair loss had gotten. I really think these drops in the act of rubbing them in his helped fill in my bald spot.
Response from PeptonixAug 4, 2025
Thank you for sharing your experience with us! We’re glad to hear that the drops have helped you notice improvement, especially in filling in your bald spot. Combining products can sometimes support better results, and we’re happy Peptonix is playing a positive role in your hair care routine.
JP
John P.
Peptonix thickened my hair and made it…
Peptonix thickened my hair and made it grow strong after my hair transplant . I'm looking forward to my free sample
Response from PeptonixAug 4, 2025
Thank you so much for sharing your positive experience! We’re delighted to hear that Peptonix has helped thicken your hair and promote strong growth after your hair transplant. Supporting your hair’s health during recovery is exactly what we strive for.
SS
Sean S.
Customer service people are very helpful
Customer service people are very helpful
Response from PeptonixAug 4, 2025
Thank you so much for your kind words! We’re thrilled to hear that our customer service team has been helpful to you. Providing excellent support is very important to us, and we’re always here to assist with any questions or concerns you may have.
LQ
Luke Q.
Zero results. Terrible customer service.
This product gave me zero results. Under their 90-day money-back guarantee, I claimed a full refund — which they eventually gave me (after lots and lots of back-and-forth emails).
At first, they tried to fob me off with a £22 refund, claiming it was a goodwill gesture and that they weren’t obligated to refund me at all. But after I left a review here, they eventually gave me the remaining £33 — clearly in the hopes that I would remove my review.
They even threatened me with legal action, claiming that my review was costing them money. Wow. Terrible customer service.
They advertise a 90-day money-back guarantee, but when it came down to it, they fought tooth and nail to wriggle out of their obligation. Overall, it was a terrible experience. It felt like speaking to someone with multiple personalities: one email said one thing, the next said another. They changed the rules with every single communication.
When they finally refunded me, they tried to gaslight me into believing that they were always going to refund me and that it had nothing to do with the review — despite saying in the previous email that they would only refund me after I removed it. They’ll try to deny this, but I have all the emails showing their ever-changing stance.
They also tried to have my review removed from Trustpilot — and failed. Clearly, Trustpilot didn’t buy their version of events.
Also suspicious: a good number of the positive reviews on here are made by brand new accounts with no previous reviews — and they often appear in bursts of five, all on the same day. Makes you wonder… what are the chances of five genuine reviewers leaving their (first-ever) 5-star review all on the same day?
Response from PeptonixJul 22, 2025
Thank you for taking the time to leave a review. We appreciate all feedback, but we must respectfully address several inaccuracies in your comments to ensure clarity for others reading:
Reviews – All of our reviews are 100% genuine and come from verified customers. We do not fabricate or incentivise reviews. Trustpilot uses independent verification systems, and we remain committed to full transparency.
Subscription Claims – Customers are never automatically subscribed. At checkout, there is a clear option to either purchase once or opt in for a subscription. This choice is entirely up to the customer and is not pre-selected.
Cancelling a Subscription – It is not true that you must unsubscribe via email. Every customer has access to a dedicated subscription portal, where they can manage or cancel their subscription at any time with a single click of the "Cancel" button. There is no need to contact us manually unless assistance is required.
Refund Already Issued – It's important to note that we also already processed a refund before your review was posted, as part of our normal customer service process. This was not in response to your public comment.
We strongly believe in treating our customers fairly and providing clear, user-friendly options. We welcome honest experiences — but also ask that reviews be accurate and not misleading, in line with Trustpilot’s policies.
We’ve also reached out to you privately and remain happy to resolve any concerns directly.
