Peora JewelryReviews of peora.com

I am surprised by some of the negative reviews I have read. I have purchased multiple products from Peora directly and several via Amazon as well. The vast majority of my purchases have been gorgeous and I wear them quite frequently. The couple of times that I wasn't thrilled they have made it right with zero hassle going above and beyond to keep me as a customer. I recommend Peora for both their lovely lab created beauties and their customer service.

Do NOT buy from these thieves. Bought a ring that did not fit. Too big. Wore about an hour. Kept wanting to slide off and spinning around on my finger. Tried to return. but was denied because of "scratches". Charged me the price of the ring for the restocking fee. I even paid to return the ring. Now they will not even give me the ring back. Spread the word. I am!

I ordered a necklace for my daughter's birthday. I usually have no issues with buying from Amazon. However this was ordered 2 months ago. The tracking number shows package hasn't left Los Angeles California since March 16th. I've inquired many times with no response from the seller. My daughter's birthday is today. I contacted Amazon for a refund due to not receiving the necklace. I'm always told if I haven't heard anything by a further date out to come back for a refund. They still have my money & I have nothing. The reviews on Amazon rave how beautiful & happy the customers are with their purchase. I tried writing a review. I was sent an email from Amazon my review couldn't be published. It goes against community standards & had vulgarity. I used NO vulgar language in the review. I have to spend even more money for my daughter to have a birthday gift today. In the future I will go online to see reviews on companies/products.

We ordered earrings from Peora five weeks before Valentine’s Day via Amazon. We kept checking on the status and when it was four weeks, two weeks, then one week before Valentine’s Day and the earrings still had not shipped I called Amazon. Though the sale stipulated the earrings were “Fulfilled by Amazon” Amazon blamed Peora and Peora doesn’t respond. Bottom line we ordered early but now Amazon and Peora have kept us from getting a Valentine to a sweet girl. Shame on both companies.

Horrible customer service I ordered a size 7 ring received a size 5 was told to send it back for a exchange paid $40 for express shipping hoping to get it back before my girlfriend's birthday waited 5 days for a response when the ring was shipped overnight I contact the seller and they tell me they haven't received it I send them the tracking number showing it was delivered days ago they magical find it I was told it the new ring would be expedited...next day they cancel the order and refund me my money because they stated there was no exchange instructions when it was clearly written on the envelope and stated in our first email I'm told to reorder and lo and behold they don't have any of size 7s for another 2-3 weeks now.. clearly they didn't have the size I needed which is fine but the fact that I got the run around and was basically lied to and the $70 in express shipping to and from Peora I used to make this happen I will definitely never be buying anything from Peora again and ensure anyone that even thinks about ordering something knows how Peora does business

Horrible customer service, lies and half truths in their advertising, and poor craftsmanship make this an easy review. Honestly, don't buy from this company.

Purchased a ring from them which they advertised as lab created emerald only to discover that it is a piece of glass.