Peora Jewelry Reviews | Read Customer Reviews of peora.com

Peora JewelryReviews of peora.com

4.0119 reviews
Jewelry & Watches
26081 Merit Circle, Suite 115, Laguna Hills, California

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Peora Jewelry

About Peora Jewelry

Welcome to PeoraWhere color speaks the language of fine jewelry. Established in 1998 and based in the vibrant city of Los Angeles, USA, we specialize in crafting exquisite 14K Gold and Silver pieces that turn everyday moments into extraordinary memories.Discover the perfect gift for anniversaries, birthdays, and milestones with our stunning collection of gemstone and birthstone pendants, necklaces, earrings, and bracelets. Each piece is meticulously designed to celebrate life's special occasions with elegance and style.Experience the Peora difference with gemstones that exceed expectations. It's not just any gemstone; it's a gemstone with Peora quality and standards. Our commitment ensures customers have confidence knowing that each stone is superior and best-in-class.Enjoy free shipping on all orders. With over two decades of expertise, we invite you to explore our curated selection and elevate your every day with timeless beauty and craftsmanship. Join us on this journey where every piece tells a story and every moment shines brighter with Peora.

Peora Jewelry (peora.com) has 119 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.

Also known as: peora.com
Website: peora.com
Category: Jewelry & Watches
Location: Laguna Hills, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 86% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Peora Jewelry reviews

Showing 20 reviews with 1 star · Clear filters

Tom
Jun 14, 2026
I ordered an alexandrite lab grown…
I ordered an alexandrite lab grown piece, when inspected by a gem stone expert, they confirmed it was simply glass.
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Tdk
Aug 21, 2025
Needed it by Saturday ordered on the…
Needed it by Saturday ordered on the previous Monday and didn't shipp for two days and now not coming until Monday way to late
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Vijay M.
Aug 7, 2025
I had a terrible experience with Peora…
I had a terrible experience with Peora Jewellery. I ordered a piece online expecting quality and professionalism, but was completely let down. First, the delivery was delayed by 3 full days without any update or apology. When the product finally arrived, it was defective — broken earrings right out of the box! Clearly, there was no quality check done before shipping. To make things worse, their customer service is absolutely pathetic. They don’t respond to calls or emails, and whenever you do manage to speak with someone, all they say is, "We will speak to our senior and get back to you.” Of course, they never do. No replacement, no warranty, no resolution — just silence. For a brand that claims to offer premium jewellery, this was beyond unprofessional. Horrible experience from start to finish.
Response from Peora JewelryAug 7, 2025
Hello Vijay, We’re truly sorry to hear about your experience, this is far from the standard we aim to uphold at Peora. Please accept our sincere apologies for the delay, the defective item, and the lack of proper communication throughout the process. We understand how frustrating this must have been, and we deeply regret not meeting your expectations. Your feedback has been escalated to our senior team for immediate review, and we’d love the opportunity to make this right. Please reach out to us at [email protected] with your order number so we can personally ensure this is resolved as quickly as possible. Thank you for bringing this to our attention. We’re committed to improving and hope to restore your trust in Peora. Warm regards, Peora Team
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Layne A.
Jul 15, 2025
I received the wrong item
I received the wrong item. ( Not the ring I paid for and ordered) it was delivered yesterday 7-14-2025. I have left a message and email with customer service regarding this matter, and I'am waiting for a response. I have purchased several rings in the past, and have never had an issue until now. Hopefully someone will help correct this for me and not make this difficult on my end.
Response from Peora JewelryJul 18, 2025
Hi Layne, We sincerely apologize for the mix-up with your order, especially after being a valued repeat customer. That’s not the experience we want you to have, and we completely understand your concern. Thank you for reaching out to our customer service team, we’ve flagged this internally and someone will follow up with you as soon as possible to get this resolved quickly and smoothly. We truly appreciate your patience and past support, and we’re committed to making this right for you. Peora Team
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Jared L.
Jul 14, 2025
Don't bother with expedited shipping
Placed an order July 8th and paid for 2-day shipping. Received said order 6 days later and when I emailed support about it they said it was processing delays and they don't ship on Saturdays, but refused to refund. Will be going back to James Allen from now on.
Response from Peora JewelryJul 18, 2025
Hi Jared, We’re very sorry to hear about your experience and truly understand your frustration, especially after paying for expedited shipping. While processing delays and our weekend shipping schedule can sometimes impact delivery, we recognize that this caused a major inconvenience. We never want a customer to feel let down, and we apologize that our resolution didn’t meet your expectations. Please know that your feedback has been shared with our team to help improve both service and communication moving forward. If there’s anything we can do to make this right, our support team is here to help. Peora Team
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Susan P.
Apr 11, 2025
Ordered and took the money out of my…
Ordered and took the money out of my account on Saturday. And it's Friday and it still has not shipped. And I paid for next day air. This is a mickey mouse operation
Response from Peora JewelryApr 14, 2025
Hi Susan, We’re very sorry to hear that your order arrived later than the shipping date you paid for. We’ve refunded your shipping cost in full. We're glad to see your order was received successfully. Thank you for your understanding, and please feel free to reach out if you have any questions or concerns. Sincerely, The Peora Team
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Janice M.
Feb 11, 2025
Granddaughter's Birthday Present
I placed this order on Feb 6th for my granddaughter's birthday on Feb. 13th per your notes should have been plenty of time - However; today Feb 10th my purchase has Not even left California. If it is Not here by February 14th - Cancel the Entire purchase!!!! Janice Moore
Response from Peora JewelryFeb 13, 2025
Hello Janice, We sincerely apologize for the delay in your order and any inconvenience it has caused, especially with your granddaughter's birthday approaching. We understand how important timely delivery is for such special occasions. Your order was placed on February 6th and shipped the next business day. Once it leaves our facility and is with the courier, we no longer have control over the delivery. We sincerely apologize for any inconvenience. That said, after reviewing your order, we can confirm that it is currently on its way to you. Best regards, The Peora Team
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Tom N.
Jan 3, 2025
I paid $25 extra for a two day delivery
I paid $25 extra for a two day delivery on the 30th and will not receive my order now till the 6th
Response from Peora JewelryJan 6, 2025
Hello Tom, Thank you for sharing your feedback with us. Since your order was placed on January 31, and considering the weekend and holiday schedules, the two-day shipping was impacted. We want to assure you that your order is currently on its way and is expected to be delivered on January 6, which is the promised delivery date. We always strive to ensure timely deliveries, even during weekends and holidays, and we appreciate your patience as we work with our delivery partners. We’re confident your order will arrive as expected, and we truly value your understanding. Should you need assistance with anything else, don’t hesitate to reach out to us at [email protected] or give us a call at 909-860-5154. We're always here to help! Best regards, The Peora Team
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