PeopleLikeClearwater.comReviews of peoplelikeclearwater.com

Update: I knew I should have waited on reviewing this spa until I had it installed. I received the spa and have to say that I am TOTALLY unsatisfied and disgusted with this product! There was a VERY loud moaning/vibrating sound from the pump. The motor/pump had to be replaced a week after I installed it! There were no gate valves installed in their top of the line spa, so I had to drain it to have it repaired! And the problem still exists after the repair! The skirting is so flimsy, it rattles from the vibrations. I will say that the reps at both People Like Clearwater and Aquarest were very professional and helpful in their ATTEMPT to rectify the problem. But regretfully the problem still exists! *********************************** While I have not yet received my spa, I have had a very good experience with People Like Clearwater. There was a small miscommunication on something they posted online, but it was resolved and the rest of the transaction went smoothly. The ability to speak to a rep 24/7 online is very helpful. Every time I used the live chat, the rep was very helpful and always answered my question satisfactorily. So far, it has been a very good experience with them. I'm looking forward to receiving my spa!

I thought the company did a good job with any questions I had prior to the order. I preferred ordering via them since they also have the ability to order parts etc.. "Support those... who help support your product you own".. Although after it was ordered it was extremely difficult to get an idea when it would arrive. I finally had an idea a couple days prior. Which made it difficult to have a local mover schedule the final move to it's resting place. I did discover that the chemical start up kit had a leak in one of the bottles... And the filter was the wrong filter for the Sauna. Which when I called.... I was told to call someone other than clearwater. Which then placed me with someone else. And finally sent to Aquarest. They were great. They shipped the filter and new startup chemical kit I ordered over night. Very pleasant and also great. I would easily recommend this. Although I personally feel the customer should not have to be going through multiple phone chains to finally get to someone who can help them. I paid Clearwater and they should be able to take care of the problem from start.

No problems. We like it.

The people I worked with were nice and helpful. Unfortunately, my online order was lost in the mail, but their customer service provided me with a full refund. I recognize the problem was out of their control, but I wish I could have more positive things to say about my experience.

We have been very pleased with the purchase of the Aqua Rest/ AR-300 Spa and have enjoyed hours of relaxation.

My spa was delayed by over a month due to 'warehouse' issues