PeopleLikeClearwater.comReviews of peoplelikeclearwater.com

Excellent product, value and sales support. Would reccomend highly

We purchased the AquaRest DayDream 4500 Hot Tub Spa in March, 2020. We have owned it for several weeks and we use it everyday (usually multiple times a day). We highly recommend this hot tub spa unit. For the price, you are getting a solid, reliable, fully-functioning hot tub that works great. Here are some details relevant to this review: PURCHASE: We chose the DayDream 4500 unit because of the features we were able to get at the right price. The unit is a 6 person size, which we wanted for our family of four. The 45 jets were more than enough and we are not too picky about fancy or super-powerful jets. We also liked that this unit had the Ozone injector included. We knew that our kids would like that it had a waterfall and light feature, even though it is very simple. This unit has a dry weight of only 400+lbs, which was really important to us, as we knew we had to move it once, but we also wanted to know that we could move it again fairly easily if we chose to re-hardscape our patio area. Finally, we wanted to get a plug and play 110v, 15A unit to start, but knew we wanted to possibly convert it later, so that we could stagger the costs a bit (running a dedicated 50A circuit is not cheap to install). This unit has the ability to easily convert the unit to 240v 50A/30A, and not all plug and play units have this. We purchased this tub from Clearwater Pool and Spa in Manchester, TN. They had a great price, and also shipped the unit free, with curbside delivery, even across the country to New England. This store also did not have any tax, which saved us a lot, and they also gave a free cover, and a matching set of steps. There were no additional costs -- the sticker price is exactly what we paid. We wanted to buy from an actual pool store, if possible, rather than an online “big box” site, because we wanted the personalized customer service if the need arose. I was able to call and email Clearwater a few times just to get a few questions answered and they were great. The same person who emailed me to say that my hot tub was shipped was the same person who responded when I reached out with questions. This was great! I never had any issues, but if I did, I knew that the folks from Clearwater would be all over it. They also sell parts of the unit, so I know that I could order them in the future to maintain the unit. I couldn’t guarantee this kind of service from Home Depot, Wayfair, Amazon, etc. PROS: --The unit works great and is really fun for the whole family --Holds temperature at 104 (i.e. the primary purpose of a hot tub) --The ability to convert from "plug and play" to dedicated hardwiring at a later time --Lots of great seating options for people of all sizes --The included Ozone injector has reduced our need for chemical additives to the water --Roto-mold manufacturing process allows for some flex (2%) after placement; therefore, it can be placed on leveled crushed rocked --I like the gray/black look over a wood look --Free curbside delivery and no tax --When jets are fully running, it creates a relaxing, soothing feel on the body/muscles --My kids like the different LED light options; at night this makes the unit look nice CONS: --When using 110v "plug and play" the tub takes a LONG TIME to rise in temperature; in a colder climate, it could take 2 hours to raise 1 degree (this was expected, but should be noted) --This is nit-picky, but it would be great if the LED light was under water; instead it surrounds the waterfall, thus it doesn't really light up the water like many other units do. --If I continued to use the 110v set-up, it would end up costing more in electricity costs over time, because the motor has to run more to get it up to temp and to maintain top temp

I was hesitant ordering a hot tub online. Clearwater made it a great experiance. I was informed of the progress and shipment of my hot tub. They used an excellent shipping company. I live in a rural area and was concerned about the delivery. It arrived to my house with no problem. The packaging was great to protect the spa. This is my first hot tub, so I have been tinkering with the chemicals for the past couple of days. This evening I tried it out. Worked great!

Mindy did a great job for us , we have had two conversations with her and all questions were answered.

They are unique

I was impressed that the order came so quickly.

Very easy company to work with. Our spa was shipped as promised and would have been here earlier than anticipated if the transfer company had delivered on time. We have only had our spa for 2 months and love it. We would definitely purchase from Clearwater again.

Came on time. Installed quickly. Works great. Love it.