HK
Invalid tracking details and unresponsive customer support
Order confirmed on april 27, 2024. Tracking provided on may 28, 2024 (but tracking number was invalid). Emailed customer support to get the correct tracking info instantly, they said it will update itself with due time. It is july 10th today and the tracking number is still invalid and customer service has stopped responding to my email inquiries. I understand shipping will take time and I have no problem waiting, but at this moment I have no idea if the package has been shipped or where it is because i haven’t been able to track it at all. Customer support at the beginning were great, but now there’s absolutely no response from their side, and i have no clue if I’ll be getting my order or not. No. 103630